At BlueScope Building Components (BBC), we are renowned for our delivery of high quality and innovative customer solutions through our market leading brands including Lysaght and Fielders. We use 100% Australian Steel Products and are an integral part of BlueScope – Australia’s largest steelmaker.

Ranbuild, a part of BlueScope, has been supplying Sheds, Garages and Steel buildings for 70 years. Using quality BlueScope steel and brands such as Colorbond, Ranbuild enjoys an enviable market position and is recognised as a trusted brand in the supply of residential, rural and commercial steel garages and sheds.

We are looking for a Customer Service Manager to lead a team of Customer Service Representatives that support our national dealer network. The primary responsibility of the role is to ensure that the team have the capacity and capability to provide expertise and assist our dealers. You will be required to work closely with peers in sales, engineering and supply chain.

Who are we looking for?

The Customer Service Manager has to have genuine people management experience and enjoy working with their team and others in the business to drive positive commercial outcomes and importantly, client satisfaction.

Our ideal person, hopefully you, will have a history in getting the very best out of your people by fostering collaboration, engagement and respect. In the role you will be required to demonstrate all facets of people management and will need the ability to build a deep understanding of the needs of our dealer network. 

This is a fantastic opportunity to join a company that is an Australian success and one which values diversity. Knowledge and experience in building products and solutions would be advantageous, however we are more interested in people that are passionate about customer service management.  You will work closely with the general manager and enjoy the freedom to manage a team, drive financial improvement, identify opportunities for improvement and have full accountability.

What are the benefits?

BlueScope is a great place to work. We will provide you with training and systems and processes that will enable you to be successful. You will work with colleagues that are passionate about their career and doing a job well.

We believe that our people are our strength. Having a diverse and inclusive workplace enables us to improve our capability and ensure continued, sustainable success.

Applications close Tuesday 6th August 2019.