BlueOptima’s mission is to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers.

We are a global company which has consistently doubled in headcount and revenue YoY, with no external investment. We are based across 6 locations, with headquarters in London and additional offices in India, Mexico and the US and a current total number of 170+ employees from +20 different nationalities and  languages spoken.

Location: London
Department: IT Support 

We are looking for someone with hands-on experience in supporting the Internal IT team to assist the end users. This is an exciting role where you can bring in new ideas to our spaces and will be helping with existing initiatives.

The role offers a wide range of new technical applications, plenty of opportunities to learn, and a unique technological aspect which puts automation first for fixing any problems.

Your team: You will be working cross-functionally with our global teams across BlueOptima to support and improve endpoint experience. 

Responsibilities and tasks: 

• Manage endpoints.
• Manage Physical and Logical networks.
• Support users with endpoint and Operating System issues.
• Managing and purchasing IT assets and equipment when required.
• Assist users in Third Party Application issues.
• Manage AD and AD FS.
• Manage server and endpoint hardwares.

 Must Haves / Requirements : 

• Hands on experience in Networking (Physical and Logical Networking)
• Hands on experience in Cluster and Infrastructure Management 
• Ability to manage and maintain Infrastructure On Premise
• Hands-on experience with Windows/Linux/Mac OS environments
• Familiar with remote troubleshooting techniques
• Experience with Active Directory and AD FS management
• Well versed in generic system administration tasks (Linux and Windows)

Good to have (but not necessary):

• Good knowledge of security related to on-premise infrastructure involving both, System and Network security
• Experience with Jira Service Desk or similar ticketing software
• Basic knowledge of G Suite.
• Experience in PowerShell or any other scripting languages such as shell/bash/python. 
• Kubernetes and Containerisation.

Your career progression: In BlueOptima, we strive to strengthen your skills, widen your scope of work and develop your career fast. For this role, you can expect to grow your career and become the IT support specialist and further into a Subject Matter Expert.  

Why join our team?

Culture and Growth:

• Global team with a creative, innovative and welcoming mindset.
• Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
• Freedom to create your own success story in a high performance environment.
• Training programs and Personal Development Plans for each employee
• Benefits:
• Modern office at Elephant and Castle
• Cycle-to-work scheme
• Frequent team socials, pizza & ping-pong tournaments at the office
• Visa Sponsorship: We are a licenced visa sponsor and welcome applicants through the Skilled Worker route (*when applicable) and relocation support when required and applicable
• 32 days of holidays (including bank holidays) 
• Flexible Work from Home policy - 2 days home p/w
• Free drinks and snacks in the office 
• International travel opportunities
• Global annual meet up (most recent meetups have been held in Cancun and India)
• High quality equipment (Ergonomic chairs and 32’ screens)

Salary: £32k - £38k Annually

Stay connected with us on LinkedIn or keep an eye on our career page for future opportunities!