Who We Are

Founded in 2006, BlueOptima is the only company providing objective software development productivity metrics. The technology has been implemented by some of the world’s largest organisations including insurance companies, telecoms and nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of the company, which since commercialising in 2014, has doubled its revenue and head-count year upon year, with no signs of stopping!

BlueOptima is a profitable, high-growth independent software company with six global locations (HQ in London and 5 additional offices in India, Mexico and the US) and is an Equal Opportunities employer.

Our Product:

Our distinctive technology was initially devised in seminal research carried out at Cambridge University, and we now have enabled some of the largest and most successful organisations in the world to deliver better software, faster and at a lower cost. Our technology is pushing the limits of complex analytics on large data-sets with more than 15 billion static source code metric observations of software engineers working in an Enterprise software development environment.

By putting the customer first, we have since developed three new ground-breaking products to help our client base get the best out of their software through understanding the efficiency of their software development teams.

We are looking for an Implementation Manager to support our delivery process by successfully onboarding new clients. With a focus on pilots, you will support the sales team (Project Owners) by working directly with clients to understand their success criteria, address blockers and drive to timely completion. Reporting to the HO Value Delivery, you will lead initiatives to improve our PMO’s efficiency and effectiveness. The successful candidate will be obsessed with customers, directly helping them experience the smoothest onboarding to our solutions.

Responsibilities and Duties

• Rigorously drive the implementation’s progress and meet the expected quality level

• Understand client’s business challenges to actively support the PO addressing them

• Identify technical blockers, facilitate prompt resolution and train the Project Owners

• Coordinate regularly with the client and raise assistance needs within BlueOptima

• Complete bespoke analysis using data visualisation tools to produce valuable customer insights

• Act as a customer point of escalation to resolve any issue during the onboarding

• Support C-Level executive presentations’ preparation and delivery

• Standardise the pilot process to ensure consistency and efficiency in delivery. Identify improvements and drive them through to completion

• Identify opportunities for extended analysis through Data Science consultancy

Key Skills & Experience

• Degree in a technology related discipline with demonstrable technical experience

• Minimum 2 years experience in Professional Services/PMO, directly facing clients 

• Self-starter with a strong bias for action

• Strategic mindset with the ability to easily change context

• Outstanding interpersonal skills and high attention to detail

• Organized, rigorous and meticulous. Data and evidence-oriented

• Experience with data visualisation tools preferred but not essential

• Fluent Spanish is a plus

Why Work For Us?

Our product is unique within the market and, even with the impact of the Coronavirus pandemic, we have still maintained rapid growth within the company. With a large focus on learning and development, we want you to grow alongside us as we strive to be one of the most innovative global SaaS scale-ups today. The future is looking bright!

• Competitive salary

• Rapid growth and development

• Support for extra learning and development courses

• Work alongside like minded, passionate individuals 

• Stimulating challenges where 2 days are never the same

• Free coffee, tea, snacks and more

Salary: $55 - 65K (+bonus)

Unfortunately, we are not able to sponsor visa's or provide visa extensions for this role. 

Recruitment Process

Our recruitment process comprises of four stages to practically test candidates’ abilities: 

1. Send us your CV - should you be shortlisted, a member of our Talent Acquisition team will be in contact with you to arrange an initial chat.

2. Should your skill set and attitude match the requirements of the role, we will arrange a second interview with the Hiring Manager of the role.

3. The next step involves a work sample, which we allow you a maximum of 7 days to complete. Providing it is to a good standard, we will invite you to discuss the work sample with the hiring manager and another member of the team.