IT Support Analyst (German)

  • Full-time

Company Description

Industry: IT Services Salary: 1300 – 1600 € / month regarding the seniority of the profile
Benefits: Relocation package, meals, performance bonuses…
Working hours: 24/7 shifts with 30% extra paid between 10pm-6am 
Start date: ASAP

Do you feel like your days lack challenge and excitement?

Do you want to give your IT skills a boost?

Are you up for a dramatic change of scenery?

Good, because this IT Support position with one of the leading global IT Consultancy firms is unlike any other!

Job Description

The Job.
– understand your customer's needs through active listening
– assist them in their native language via phone, email, and chat
– escalate calls if you feel like someone else on your team could provide even better assistance 
– learn and grow your skills as an IT professional in a renowned multinational company with the support of certified instructors

Qualifications

You are.
– A native German speaker with excellent English
– Tech-savvy / you have a good IT knowledge

Additional Information

The Offer.
You would be joining an international company with a global reputation on the following conditions: 

– A full-time job, 40 hours a week
– An attractive salary with performance-related bonus
– A paid and recognized training of 3 weeks
– A relocation package which includes:
> Accommodation for 2 weeks
> Assistance in finding a flat
– Other benefits: meal vouchers, discounts, free language classes, events, outings and parties all year round
– Start date: ASAP

Industry: IT Services 
Salary: 1000 – 1420 € / month regarding the seniority of the profile
Benefits: Relocation package, meals, performance bonuses…
Working hours: 24/7 shifts with 30% extra paid between 10pm-6am