iGaming Customer Service – Night Shift (German)
- Full-time
Company Description
The Company.
Our client is a well-established and internationally known service provider for the iGaming industry. They provide their support services to over 10 countries around the globe, ensuring first-class excellency.
They have a centrally-located, modern and human-sized office in the vibrant city of Barcelona, fantastic culture and international team of professionals.
Job Description
The Job.
After a quality training program, your responsibilities will be to:
– Help customers via e-mail and live chat on gaming or technical issues (no phone calls involved)
– Assist them with the services and products offered
– Report to the team leaders and other partners
Qualifications
The Profile.
– You speak German at a native level and you have a good level of English
– You are interested in online casinos and betting
– You have empathy, with a problem-solving attitude and an ability to handle pressure
– You are a great team player able to work independently
Additional Information
The Offer.
– Full-time job: 40 hours per week. Night shift: 00.45am – 08.45am
– Competitive base salary 1500€ gross/ month + commissions + bonuses
– Assistance with NIE and Social Security number (provided you have a work permit)
– Fresh fruit and coffee
– Yoga classes in the workplace and free Spanish classes