Site Reliability Engineer

  • Paris, France
  • Employees can work remotely
  • Full-time

Company Description

BlaBlaCar’s vision is to bring fairness, freedom and fraternity to the world of travel. 

BlaBlaCar was created in 2006 with one dream in mind: fill the millions of empty seats on the road and create an efficient, affordable, and friendly way to travel. Today, our global, trusted community counts 90 million members in 22 countries, enabling a smarter, large scale and truly sustainable transport network. 

Born from a simple idea of people sharing their rides, BlaBlaCar’s ambition is to become the go-to marketplace for shared road mobility. We offer a long-distance carpooling service, a commuting carpooling service, and long-distance bus service. A filled bus emits one-third of the emissions per passenger kilometer as an average car -- so we want to fill those seats too! 

In 2019, 100 million travelers used BlaBlaCar globally, saving 1.6 million tons of CO2. Meanwhile, we enabled human connections, bringing people closer together in more ways than one, with 87% of members believing carpooling to be an enriching experience. 

BlaBlaCar offers a unique international environment with a team counting 40 nationalities, serving a global member-base from 7 offices in Berlin, Kyiv, Madrid, Milan, Moscow, Paris (HQ), São Paulo and Warsaw. English is the official spoken language across BlaBlaCar. We are privately-held and founder-led. Our team of 500 employees is entrepreneurial, passionate and fundamentally mission-driven.

Job Description

Why join us?

By joining our Foundations team, you will be working alongside talented individuals grouped in small agile teams. The Foundations Team is composed of 4 squads: Core Infrastructure, Database Reliability, Engineering Productivity and Site Reliability Engineering. Together they offer what we call the Software Factory, a portfolio of services helping BlaBlaCar products offer more services to its members reliably and fast.

The Site Reliability Engineering team (SRE) is responsible for providing best in class Observability tools to service teams. As an enabling team, we help BlaBlaCar engineers to efficiently improve their service reliability. Empowering developers and bringing them our reliability expertise is at the core of our daily work.

Our technical stack is composed of

  • Infra: Google Cloud Platform, Docker, Kubernetes

  • Automation: Terraform, Helm

  • Observability: Datadog

  • Alerting: PagerDuty

  • CI/CD: Git, Jenkins, Flux

  • Languages: Php, Java, Python, Golang

What you will directly contribute to

  • Make the Datadog migration (Unified Observability project) a success

  • Maintain our Datadog setup, providing at the same place all Logs, Traces and Metrics from all services for the utmost benefit of engineers

  • Provide expertise and advice to service teams to help them get the most added value from their Observability

  • Participate in SRE on-call schedule

  • Help engineering teams manage incidents

  • Help engineering teams overcome any reliability obstacle (enabling team)


What you will need to be successful?

  • Working in a multidisciplinary environment will require strong communication skills : being able to adapt communication level with other teams.

  • Solid knowledge on system and network troubleshooting

  • Experience on Kubernetes

  • Development skills in either Java or Python or Golang

  • Fluent in English, French is a plus (other languages are appreciated).

  • Be able to define SLOs and SLIs

  • Experience in a Observability platform in house (Prometheus, ElasticSearch) or SAAS (Datadog, New Relic)

Nice to have

  • Experience with a service-mesh

  • Hands-on experience with an automation framework

Additional Information

A few practical details about the role

  • Start: As soon as you are ready!
  • Contract: Permanent contract (CDI)
  • Location: Paris, France - Currently starting remotely.
  • Compensation: Competitive package based on experience 

What we have to offer

  • 🌎 An international environment: over 35 nationalities across 7 countries: France, Germany, Spain, Ukraine, Russia, Brasil, Poland.

  • 💡 Opportunities to learn: 360 onboarding weeks, weekly team-all BlaBlaTalks to learn about what other teams are up to, International Weeks to mingle with other offices, regular Q&A sessions with our leadership, honest discussions about our company KPIs, ‘Fail, Learn, Succeed’ moments where we destigmatize and share moments of failure with others.

  • 🚀 Innovation: Coding Nights to pitch ideas outside our roadmap and make development dreams come true, weekly Product & Tech Demos and blogs to share engineering stories, access to top conferences across Europe.

  • 🌱 Impact: building a product that has a real impact on society and the environment, and sharing an office culture that prioritizes low-waste and eco-friendly practices.

  • 💜 People-first: wind down from work at our BlaBlaShows, BlaBlaBreak retreats, weekly breakfasts and afterworks (when the sanitary conditions permit it) or meme battles on Slack.

  • 🧭 Shared company principles that guide us in our everyday decision-making and bring us closer to our goal. Find out more about our BlaBlaPrinciples.


Your Future Benefits

  • 🏡 Tailor-made remote policy: from 2 days per week to full remote (to be discussed with the Talent Acquisition Manager during the first call).

  • 💰 A fair & competitive salary package

  • 🎈Holidays: 10 days off in addition to the legal 25 days

  • 🌍 Relocation package and visa sponsorship to welcome you wherever you are currently based

  • 👶 Parental policy (we are a signatory of the #ParentalAct)

  • 🎒 Trainings & career development programs

  • 🚗Free carpooling & 🚌 bus-rides wherever whenever

What is next?

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English. 

Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

You can expect us to review your application within the following 2 weeks. If your application and profile fit our requirements, you will go through a 3-step interviewing process. 

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.