BlaBlaCar is the global leader in long-distance carpooling. We’re an innovative and fast-growing company building a unique community of 60+ million members to transform the way people travel across the world!

Why join us?

BlaBlaCar's Marketing team is seeking a CRM Manager to join its CRM team. Members are at the heart of BlaBlaCar's marketing, and the CRM Manager will have a day-to-day impact on cultivating member satisfaction, activity and retention via engaging campaigns in countries all over the world.

This is an excellent opportunity for hands-on exposure to marketing at one of France's fastest-growing startups.

 What you will directly contribute to:

• End-to-end operational execution of CRM campaigns both with central CRM team and in coordination with local teams: from conception, to set-up, launch and follow up measurement.

• Conceiving and implementing core CRM strategy alongside your manager.

• Helping local marketing teams devise appropriate ad-hoc campaigns for local needs, including segmenting, performance estimation and coordination on templates and content.

• Assisting CRM Analyst by sharing results and insights on CRM performance both centrally and with local teams.

What you will need to be successful:

• 1 - 3 years of work experience (internships included)

• Master’s Degree from a top-tier business, marketing or engineering program

• Driven, curious, and motivated to rapidly expand on your current knowledge of CRM

• Highly detail-oriented and capable of managing multiple tasks simultaneously

• Strong data and analytical skills

• Clear follow-through on actions and constant communication with fellow team members on progress and learnings

• A demonstrated passion for the online space, at work and also when you're off the clock

• Absolutely fluent written and spoken English

• Previous CRM experience is a significant advantage

A few practical details about the role:

• Start: As soon as you are ready!

• Location: Paris

• Contract: Long-term contract

• Compensation: competitive package based on experience

What we offer all of our employees:

• A start-up spirit that fosters agility, teamwork and impact

• Challenging career opportunities in a high-growth and fast-paced environment

• An inspiring working environment including state-of-the-art office spaces

• Free carpooling to live our value “Be The Member”

• Annual BlaBlaBreak which takes us all for an unforgettable weekend

• Possibility to do a BlaBlaSwap once a year and go work from another BlaBlaOffice abroad

• Bi-Weekly BlaBlaTalks when we learn from each other

• Weekly Tech Demos

 What is next

If you are ready to join our exciting journey, please apply below without forgetting to upload your resume in English (PDF format) nor to answer our questions in English as well. Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

You can expect us to review your application within the following 3 weeks. If your application fits our requirements, we will invite you to complete an online test. If you pass the test, a video interview, several on-site interviews and a business case will follow.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.