CRM Manager

  • Full-time

Company Description

BlaBlaCar is the global leader in long-distance ridesharing. We are an innovative and fast-growing company building a unique community of members to transform the way people travel!

For more information about us, please visit www.BlaBlaCar.com/DreamJobs

Job Description

BlaBlaCar's Marketing team is seeking a CRM Manager to join its CRM team. Members are at the heart of BlaBlaCar's marketing, and the CRM Manager will have a day-to-day impact on cultivating member satisfaction, activity and retention via engaging campaigns in countries all over the world.

This is an excellent entry-level opportunity for hands-on exposure to marketing at one of France's fastest-growing startups.

What does a typical day for the CRM Manager look like? 

  • End-to-end operational execution of CRM campaigns both with central CRM team and in coordination with local teams: from conception, to set-up, launch and follow up measurement.
  • Conceive and implement core CRM strategy alongside CRM Senior Managers.
  • Help local marketing teams devise appropriate ad-hoc campaigns for local needs, including segmenting, performance estimation and coordination on templates and content.
  • Assist CRM Analyst by sharing results and insights on CRM performance both centrally and with local teams.



Qualifications

A successful candidate will have/be:

  • 1 - 3 years of work experience (internships included)
  • Master’s Degree from a top-tier business, marketing or engineering program.
  • Driven, curious, and motivated to rapidly expand on your current knowledge of CRM.
  • Highly detail-oriented and capable of managing multiple tasks simultaneously.
  • Strong data and analytical skills
  • Clear follow-through on actions and constant communication with fellow team members on progress and learnings.
  • A demonstrated passion for the online space, at work and also when you're off the clock.
  • Absolutely fluent written and spoken English.
  • Previous CRM experience is a significant advantage



Additional Information

few practical details about the role:

  • Start: As soon as you are ready!
  • Location: Paris HQ
  • Contract: Permanent contract (CDI)
  • Compensation: Competitive package based on experience
  • Relocation package when applicable

What we offer all of our employees:

  • A start-up spirit that fosters agility, teamwork and impact,
  • Challenging career opportunities in a high-growth and fast-paced environment,
  • An inspiring working environment including state-of-the-art office spaces,
  • Free ridesharing to live our value “Think it. Build it. Use it.”,
  • Annual BlaBlaBreak which takes us all away for an unforgettable weekend,
  • Weekly BlaBlaTalks when we learn from each other,
  • Weekly Tech Demos,
  • BlaBlaSwap which allows you to work one week per year from one of our 10+ offices around the globe
  • And many more benefits - check them out on BlaBlaCar.com/dreamjobs.

What is next?

If you are ready to join our exciting journey, please apply below without forgetting to upload your resume in English (PDF format) nor to answer our questions in English as well. Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

You can expect us to review your application within the following 3 weeks. If your application fits our requirements, we will invite you to complete an online test. If you pass the test, a video interview, several on-site interviews and a business case will follow.


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