Service Advisor at Moritz Sport & Marine

  • Full-time

Company Description

The goal of Moritz Sport & Marine is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together, we will set and continually improve sales, service and operational standards. It is our mission to exceed our customers' and employees' expectations, and maintain their loyalty for a lifetime.

Job Description

Daily responsibilities largely consist of writing estimates, writing/closing service work orders, and scheduling technicians.

General Responsibilities

  • Maintain high level of customer support
  • Intake work orders for walk-in and email/phone customer requests by listening to customer’s description of symptoms
  • Discusses preventative & routine maintenance options with customers
  • Keep customers up-to-date on the status of their repair order
  • Monitor shop schedule & make adjustments where needed
  • Write service repair orders
  • Close work orders and invoice customers per company policies
  • Collect payment for service invoicing per company policies
  • Maintain a clean and well-organized work area
  • Maintain pleasant attitude with everyone

Apply online or at Moritz Sport & Marine in Mandan

Qualifications

*Teamwork approach and positive can do attitude
*Ability to master products, services and company knowledge
*Energetic, enthusiastic and confident
*Easily learns and applies new skills
*High sense of urgency, lots of drive and self motivation
*Successful completion of pre-employment assessment.
*Successful completion of initial training

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Perks!
*Benefits package with Health, Dental, Vision & Retirement Contributions
*Paid vacation leave
*Free coffee, tea, soda, water--all the hydration you need!
*Ongoing education
*Logo apparel clothing discounts
*Parts, Service, Watercraft, ATV & Vehicle purchase discounts
*Unpredictable appearance of goodies and food
*Company BBQ's & parties that you won't want to miss!
*The feel goods of working for a locally owned business who gives back to the community

Our Employee Brand Promises:
*Unconditional Dedication to Excellence
*Respecting the Uniqueness of every individual
*Giving back to your community
*Encouraging you to make a difference
*Honesty & Integrity in all decisions
*Championing your lifelong learning
*Supporting you and your family