About This Role:
As a Review Coordinator, you will play a pivotal role in driving the material review process at the regional level and across affiliate teams. You will work closely with regional Material Owners across diverse functions, external agencies, and internal stakeholders to ensure seamless planning, creation, localization, and governance of materials. Your expertise will help optimize workflows, uphold compliance standards, and maintain high-quality processes that align with regulatory guidelines. This role involves close collaboration with cross-functional teams, including Marketing, Medical, Legal, and Regulatory, to streamline procedures and enhance operational efficiency. You will also be responsible for onboarding new team members, coordinating training, and ensuring all guidelines, training materials, and workflows are kept up-to-date. As a key contributor to the governance of material review processes, you will analyze performance metrics and propose improvements that drive efficiency while ensuring compliance. This position is integral to supporting Biogen’s international organizational goals and ensuring consistent standards across regional and affiliate operations.

What You’ll Do:

• Partner with Material Owners across global, regional, and affiliate levels to plan future material creation, reuse, and localization.
• Provide expertise and guidance on correct metadata input, placeholder creation, and system review processes.
• Collaborate with Material Review Librarians and Veeva Vault InSCite users to support material creation and localization.
• Work with BPO and IT Support teams to propose system enhancements and actively participate in User Acceptance Testing (UAT).
• Maintain and monitor the quality of assets in Veeva Vault InSCite.
• Act as a point of contact for Material Owners and external agencies, providing guidance on material creation, updates, reuse, and localization.
• Establish process standards and oversee governance to ensure compliance across international operations.
• Align taxonomy and metadata standards across stakeholders and track KPIs to measure performance.
• Analyze process execution and provide regular updates to Commercial and Medical Ops teams, suggesting improvements for efficiency.
• Ensure work instructions, training materials, and guidelines are up-to-date and support corporate compliance.
• Coordinate onboarding and training of new team members on materials review processes and platforms like Veeva Vault InSCite.
• Ensure material review processes comply with regional and local affiliate regulations and industry codes.

Who You Are:
You are detail-oriented, organized, and passionate about driving operational excellence. You possess strong communication and collaboration skills, making you adept at building relationships across diverse teams and stakeholders. You enjoy solving complex problems and finding ways to optimize processes while ensuring compliance. You thrive in dynamic environments and can juggle multiple priorities without compromising quality. Your commitment to continuous improvement and your ability to adapt quickly to new tools and systems make you an invaluable team player.

This role is in hybrid work model. Please note that this role requires a candidate to be a holder of work permit & residency in Poland.

Required Skills:

• Bachelor’s degree or internationally recognized qualification related to service area.
• Minimum of 2 years of experience handling material review processes for a multinational pharmaceutical company and/or creative agency.
• Proficiency in using tools such as Zinc MAPS, Veeva Vault, or other DAM systems for material review and content management.
• Demonstrated familiarity with metadata standards, communication standards, and classification systems.
• Strong computer aptitude and ability to learn new systems quickly.
• Excellent attention to detail and ability to juggle multiple projects while meeting deadlines.
• Proven ability to work in cross-functional teams and build strong networks across organizations.
• Project management experience.
• Proficient in English; additional languages are an advantage.

Preferred Skills:

• Experience in the pharmaceutical industry.
• Shared Services/Global Business Services experience delivering relevant services to an international client base.
• Broad knowledge of library tools, systems, and resources within corporate organizations.

About Global Business Services (GBS):

The Global Business Services (GBS) team is an organization established to transform Biogen’s business processes, a platform to scale global operations, fuel commercial growth and the innovation pipeline.  Further, GBS provides added value by developing and delivering a suite of business solutions and support services that are appreciated by internal customers. GBS provides services by leveraging a global delivery model, operational transparency and metrics, leveraging global best practices, and a service-oriented process improvement culture.

The vision of GBS at Biogen is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution and partnerships with internal customers.

The GBS team champions building a continuous improvement culture that other parts of the organization recognize and seek out for business support.  We are a performance-based culture organization supported by tools, training, and well-defined accountability, where people can build their career or prepare for a role in the wider business or elsewhere within GBS. We seek individuals who can enhance our team with their knowledge, skills, innovation, collaboration and “can do” attitude.

About Biogen Poland: 

At our newly built, centrally located Warsaw office, our team supports a global organization with dedication and innovation. In this office, where 31 nationalities form our community, we celebrate the strength that comes from differences in backgrounds, experiences, and perspectives. This commitment to fostering a supportive and inclusive workplace has earned us a Great Place to Work Certificate for three consecutive years and Best Places to Work Awards in both Poland and Europe.

What drives us every day is our unique purpose, working passionately to change the lives of patients affected by rare neurological diseases. If our mission resonates with your heart and career aspirations, join our team.

We eagerly anticipate welcoming you to our dynamic and collaborative environment, where together, we make a meaningful impact on a global scale.

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.