The Associate Director of Field Enablement will oversee the US organization’s CRM, Field Deployment, and Field Communication capabilities. Reporting to the Director of Field Excellence and Operations, this individual will manage a team that handles governance, design, execution, and support for the field teams overseeing each of Biogen’s therapeutic areas. This role requires close partnership with all field leadership teams and business unit leaders to ensure tight alignment between information collected and disseminated through our CRM system, business unit strategy, and operational activities. This position will work closely with the Data and Analytics, Customer and Market Insights, Forecasting & Analytics, Finance, Human Resources and IT.

What You’ll Do

• Provide strategic leadership and prioritization for our Field Technology in close partnership with the leadership of our field teams. Develop and implement the vision and strategy for sales and marketing tools/capabilities
• Engage in long-term planning for major CRM enhancements and technical capability building in close partnership with our IT partners
• Regularly lead Lessons Learned and Best Practice Sharing sessions to assess and bring forward learnings to future programs
• Improve our field support model guiding the team to close gaps in training or technical capabilities to resolve the most business critical needs
• Evaluate proposed field deployment changes and routinely analyze existing field effectiveness to determine the appropriate resourcing and targeting of personal promotion
• Improve processes to support regular call planning, targeting and alignment activities to enable a highly agile team with predictable and controlled resource requirements
• Regularly enhance and deploy field communication capabilities for clear and compliant access to material and information for our US based field teams

Who You Are

You are a key collaborator who can bring technology to life by understanding the current and future business landscape. You are unafraid to dive into the technology with technical teams and know how to advocate for the needs of the business. You’re also a people leader who values growing and developing senior level staff.

#LI-CC1

Required Skills

• 6+ years of Commercial Biotech/Pharma Experience
• 2+ years of experience with Veeva CRM, Salesforce.com, and Excel
• 2+ years of leading teams, and/or direct people management
• Detail oriented with a strong track record of executing on successful projects
• Ability to conduct in-depth analysis, but also present high-level results in a simplified manner

Preferred Skills

• 2+ years in a Sales or Field Excellence/Enablement/Operations/Deployment role
• 1+ year of Javelin/Zaidyn/Axtria (SalesIQ)
• 1+ year of experience with Veeva Align

Why Biogen?

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.

All your information will be kept confidential according to EEO guidelines.

Why Biogen?

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.