About This Role

The Divisional Operations Lead is responsible for helping translate marketing and operational strategies into field execution within the assigned Neuropsychiatry Division. This individual will manage the business planning process for their respective division, which includes working to identify and address opportunities and barriers impacting overall field force efficiency and effectiveness against divisional objectives. They will also serve as the key conduit between internal, cross-functional stakeholders and the field force to ensure alignment to marketing priorities.

This role will report to the Divisional General Manager and will liaise with matrix leaders including the HQ Head of Strategy and Operations, Customer & Market Insights, Field Excellence & Operations, Marketing, Market Access, Finance and Patient Services.

What You'll Do

• Business Planning: In partnership with the Director of Strategy and Operations, Finance, leads business planning process for Division, manages execution of Division Business Plan, provides ongoing assessment of budget needs and resource allocations, and facilitates weekly leadership planning meetings.
• Performance Monitoring: In partnership with the Director of Strategy and Operations, Customer & Market Insights, synthesizes division data trends, customer insights, field feedback, market research, and KPI performance to identify opportunities to accelerate growth within the division.
• Responsible for working with the Director of Strategy and Operations and Customer & Market Insights to ensure that Neuropsychiatry Leadership Team, US Leadership Team and EC of Biogen are regularly updated on performance progress. This will include regular executive presentations on sub-national performance against goals.
• Alignment & Communication: Serves as the primary conduit between home office initiatives and field force execution. Manages flow of communication to field force to maintain alignment to marketing priorities. Leads field input teams and pulls through actions with internal stakeholders.
• Improving Operational Efficiency: Champions the needs of field force with internal stakeholders to address key barriers to execution and improve ways of working. Owns and manages division execution scorecard to drive accountability. Attends customer meetings / engagements (e.g., through programs, congresses, advisory boards, field rides, etc.) to gain field insights and help improve customer experience.
• Training: Partners with marketing, training, and Field Excellent & Operations to identify key training and capability needs and ways to enhance the impact of existing marketing tools and resources.

Who You Are

You are a strong leader with experience and knowledge of the biopharma industry. You thrive in an environment that allows you to create initiatives, apply your knowledge and understanding across multiple functions in order to build a highly accountable, execution focused team. 

• Bachelor’s Degree
• 7+ years of experience in pharmaceutical/biotechnology industry; a breadth of experiences across commercial disciplines (sales, operations, marketing, market access) is highly desirable.
• Works well within a fast-paced and dynamic environment with an ability to have an impact in a short space of time.
• Must exhibit inclusive peer leadership skills, and an ability to influence without authority. Prior leadership experience is of benefit; however not required.
• Self-starter who functions well, whether independently or within a team. 
• Must possess a strategic and operational mindset, including time, resource allocation and management. 
• Able to synthesize national strategies into divisionally-appropriate and efficient operating mechanisms, with an execution and continuous improvement mindset
• Must be willing to travel up to 30%

Preferred Skills

• Field leadership experience

All your information will be kept confidential according to EEO guidelines.

The base compensation range for this role is $149,200 to $223,800. Base salary is determined by a combination of factors including, but not limited to, job related years of relevant experience, internal equity, and location of the job. Additionally, this role is eligible for participation in Biogen’s LTI grants and other incentive programs. Biogen offers a full range of benefits that include medical, dental, life, long and short-term disability insurances, vacation, end-of-year shutdown, and 401K participation and matching contributions.

Why Biogen?

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.