Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.

About This Role

The Global Medical Information (GMI) Senior Manager is a fully remote position committed to providing accurate and timely scientific information about Biogen products in the Amyotrophic Lateral Sclerosis (ALS) therapeutic area. He/she serves as the subject matter expert and collaborate with the ALS medical team to generate strategic Medical Information (MI) content used by the MI and MSL teams to engage HCPs. The GMI Senior Manager supports and advises the MI contact center and MI global affiliates on MI processes and inquiry handling for Biogen ALS or neuromuscular disease (NMD) products. Our aim is to empower the healthcare community to make evidence-based, individualized treatment decisions to improve care, and ultimately the lives of ALS patients.

What You’ll Do

· Provide timely responses to unsolicited MI inquiries from HCPs and non-HCPs

· Develop and review written standard response letters and custom responses

· Support MI contact center and MSLs in the handling of complex MI inquiries

· Ensure adverse event or product complaint reporting by all MI intake channels

· Train internal/external stakeholders on MI content and processes

· Monitor quality and accuracy of MI responses for compliance with regulations and SOPs

· Engage in continuous improvement of MI processes and deliverables

· Identify and communicate trends and actionable insights to stakeholders

· Serves as ambassador to support global MI affiliates in assigned countries

· Ensure and support audit readiness at all times

Who You Are

You have strong attention to detail and the ability to manage multiple activities at the same time. You are highly collaborative, an effective communicator, and have excellent medical writing skills.  Preferably, you have an advanced degree in the medical field. (e.g., PharmD, Ph.D., DNP)

· Advanced clinical/scientific training required, experience in ALS/NMD preferred

· Prior industry experience creating MI content and global MI experience is preferred

· Ability to manage through a dynamic environment with shifting priorities

· Record of delivering on commitments

· Understanding of and adherence to regulatory policies governing HCP interactions

· Proficiency in English required, second language capability desirable

All your information will be kept confidential according to EEO guidelines.