This role is the pivotal coordinator for key strategic, highly cross-functional R&D vendor relationships and ensures that the vendor and outsourcing strategy are providing optimal value to Biogen. He/She/They engages closely with R&D functional teams to facilitate the engagement, ensuring that expectations of the vendor are clear, and industry best practices are employed by the vendor, and that functional teams are demonstrating appropriate oversight. He/She/They also manages and leads the Biogen teams in effective governance, issue management and escalations, as needed. This role is also responsible for establishing relationship performance measurements for trend analysis and risk management, establishing escalation pathways and facilitating internal/external compliance of key vendor relationships.

• Coordinates the management and oversight of key strategic R&D outsourcing efforts ensuring processes, behaviors, and expectations are in place and implemented. Ensures services are meeting performance expectations and the maintenance of relationship health. Facilitates issue management, in coordination with related functional representatives internally and externally. Responsible for developing and facilitating the implementation of governance models. Responsible for ensuring open communication within the relationship both internally and externally. Monitors/manages that Biogen service needs are adequately resourced, and that the relationship is abiding by established MSA/SOW terms

• Ensures functional areas within strategic vendor relationships have developed and are executing to respective oversight plans; act as main facilitator for quality, compliance and internal/external audits and internal business process

• Develops and facilitates performance measurements of vendor services within strategic vendor relationships and proactive management of that performance, identification of service execution risks, generation and execution of risk mitigation plans across vendor relationship, promotes continuous improvement efforts

• Liaise with internal R&D Strategic Business Operations and R&D Quality and Compliance to execute best practice

relationship infrastructures, and efficient, high quality & compliant business processes

• Liaise with other groups outside R&D such as Global Sourcing, R&D IT, Privacy Officer, Corporate Compliance and HR Vendor Mgmt. to ensure vendor relationship is meeting all required policies and frameworks

• A minimum of 5-7 years in pharmaceutical/biotechnology/CRO industry experience

• Prior direct experience managing outsourced partners, preferably at the portfolio level

• Strong working knowledge of operational aspects of vendor contracts

• Strong project management skills required

• Strong communication, collaboration and organizational skills required

• Demonstrated ability to drive risk management, mitigation and problem-solving

• Ability to influence without authority and operate in a matrix environment

• Ability to successfully implement change management and lead others through change

• Excellent written and verbal communication skills

• Exceptional analytical, problem-solving, and troubleshooting abilities

Education:

Bachelor’s degree required, focus in healthcare-related field preferred.

Why Biogen? 

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.