Manager iBPM
- Full-time
- Region: US
- Department: Information Technology
Job Description
To enable Biogen iBPM transformation, we are seeking technically strong, motivated and passionate individuals who can be part of a team that would build, enhance, operate and manage these turn key solutions for a variety of use cases. Ideal candidate would bring in an innovation and continuous process improvement mindset and ability to skillfully craft solutions leveraging various intelligent automation technologies with a iBPMS & Low Code Development focus to achieve target business outcomes.
- Architect & Design End to End Solutions using Enterprise Low Code Platforms such as Appian
- Work with stakeholders upstream & downstream (project planning & initiation phase as well as delivery phase) to define initiatives, scope, plan, and objectives to ensure appropriate delivery budget planning & resourcing
- Participate in the Platform Strategy Development and Operations Collaborate with vendor for solution development and Delivery of Enterprise Components
- Research, implementation of new product features, functionality with customer prototyping, pilots
- Provide oversight and support as needed working with 3rdparty teams for problem investigation & resolution
- Develop CI/CD structure for optimal DevOps model
- Develop and enforce policies & standards to ensure quality of solution
- Ensure optimal utilization of the platform across the enterprise
- Participate in JAD sessions with various stakeholders for solution development
- Transition solutions, once delivered, to the technical support team for ongoing support and maintenance
- Take Accountability for overall iBPMs, Low Code Automation Platform Architecture, Performance and Service Delivery of the Platform
- Provide oversight, support and mentorship for junior developers and technical support teams
- Ensure alignment of solution to the overall platform strategy
- Staying current with technology trends in the intelligent automation space
Analyzing: Assess and document platform composition and condition, identify stakeholders and expectations on run (i.e., operations), exploit (e.g., requests) and new and current projects and issues.
Defining: Define and develop the platform roadmap, including relevant performance measures, addressing current issues and challenges, future plans for changes and opportunities for improvement.
Engaging: Proactively socialize the platform roadmap with business functions using the platform – and with other platform, process and partnership managers across IT. Collect feedback for improvement, ensure alignment and coordination, and avoid redundancy or conflicting demands.
Operating: Execute on the platform roadmap, actively manage the platform as a set of interconnected assets, and manage cross-platform dependencies. Present financial show back and planning associated with platform roadmaps.
Evaluating: Assess the health and operational performance of the platform against established metrics. Achieve and improve operational service metrics and/or targets associated with platforms.
Improving: Identify and realize opportunities to increase the value of the platform by extending cost-effective use and/or reducing platform costs through rationalization, consolidation, streamlining, and price negotiation.
Translating: Understand business function’s strategy and effectively translate strategy into opportunities and requirements for technology solutions.
Anticipating/Influencing: Proactively anticipate business needs to shape demand for IT services.
Strategic Planning: Develop functional roadmaps that are aligned with function’s strategy and priorities.
Developing/Managing Relationships: Engage and develop relationships with the right functional partners (e.g., Functional Steering Committees) and subject matter experts. Manage and build trust in these relationships.
Integrating: Integrate roadmaps developed by other enabling IT functions with business partners to align IT capabilities with functional demand for IT services.
Advocating: Advocate for partners with IT colleagues as needed/appropriate. In turn, drive awareness and adoption of IT initiatives and changes driven by all IT organizations – including IT functional portfolios and foundational organizations (I&O, CISO, DEA, PBO).
Actively Driving: Actively drive projects and ensure alignment on all project details: objectives, scope, approach, deliverables, financials, schedule, dependencies and risks.
Engaging Stakeholders: Proactively manage IT and functional stakeholders, delivery teams, vendors, and Steering Committees to ensure accountability and drive value.
Managing Risks/Tradeoffs: Articulate key risks, dependencies, and scope tradeoffs within and across functions – and effectively mitigate risks/tradeoffs by identifying and driving changes to approach, timeline, budget, or scope.
Communicating: Clearly communicate project status, schedule, risks, issues, and changes/resolutions – keeping all stakeholders involved and informed on a regular basis.
Upholding Processes: Follow and uphold required and expected processes – including regulatory compliance standards – and provide input to improve processes.
DPA Appian Focus Solution Engagements
Qualifications
- Appian Designer Level 2 Certification
- Expertise with Appian 19.x with Designer level certification is preferred
- Exposure connecting Appian applications to external SaaS applications using Integration with REST APIs is a must.
- 5+ years experience working in iBPMs and Low code technologies
- Hands on experience with at least one of the programming languages like JavaScript, Java, C#, Python etc.
- Hands on experience with at least one of the development frameworks such as node.js or .Net
- Strong Understanding of Database technologies and SQL
- Experience with database design concepts, middleware concepts, user interface development, and information security engineering
- Working knowledge of Robotic Process Automation
- Good understanding of Cloud and Cognitive computing
- In depth understanding of different API based integration mechanisms such as REST, SOAP and data formats such as JSON, XML
- Excellent Oral and Written Communication skills
- Bachelor’s degree preferably with a Computer Science Major and 7+ Years relevant experience
Ideal Candidate Profile
- At least 3 - 5 full lifecycle development and implementation of Apps in Appian
- Experience working with Appian Cloud preferred
- Demonstrates Excellent Analytical and Problem solving skills
- Wears the UX hat as needed while developing solutions for end users
- Good understanding of Service Delivery Functions
- Good understanding and working experience of Agile methodologies and Continuous Integration and Continuous Deployment models
- Exposure to SDLC processes within Life Sciences or similar highly regulated industry
Minimum Knowledge Requirements:
Bachelor’s degree preferably with a Computer Science Major and 7+ Years relevant experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.