Manager iBPM

  • Full-time
  • Region: US
  • Department: Information Technology

Job Description

To enable Biogen iBPM transformation, we are seeking technically strong, motivated and passionate individuals who can be part of a team that would build, enhance, operate and manage these turn key solutions for a variety of use cases. Ideal candidate would bring in an innovation and continuous process improvement mindset and ability to skillfully craft solutions leveraging various intelligent automation technologies with a iBPMS & Low Code Development focus to achieve target business outcomes.  

  • Architect & Design End to End Solutions using Enterprise Low Code Platforms such as Appian
  • Work with stakeholders upstream & downstream (project planning & initiation phase as well as delivery phase) to define initiatives, scope, plan, and objectives to ensure appropriate delivery budget planning & resourcing
  • Participate in the Platform Strategy Development and Operations  Collaborate with vendor for solution development and Delivery of Enterprise Components 
  • Research, implementation of new product features, functionality with customer prototyping, pilots
  • Provide oversight and support as needed working with 3rdparty teams for problem investigation & resolution
  • Develop CI/CD structure for optimal DevOps model 
  • Develop and enforce policies & standards to ensure quality of solution 
  • Ensure optimal utilization of the platform across the enterprise
  • Participate in JAD sessions with various stakeholders for solution development
  • Transition solutions, once delivered, to the technical support team for ongoing support and maintenance
  • Take Accountability for overall iBPMs, Low Code Automation Platform Architecture, Performance and Service Delivery of the Platform 
  • Provide oversight, support and mentorship for junior developers and technical support teams
  • Ensure alignment of solution to the overall platform strategy
  • Staying current with technology trends in the intelligent automation space

 

Analyzing:  Assess and document platform composition and condition, identify stakeholders and expectations on run (i.e., operations), exploit (e.g., requests) and new and current projects and issues.

Defining:  Define and develop the platform roadmap, including relevant performance measures, addressing current issues and challenges, future plans for changes and opportunities for improvement.

Engaging:  Proactively socialize the platform roadmap with business functions using the platform – and with other platform, process and partnership managers across IT.  Collect feedback for improvement, ensure alignment and coordination, and avoid redundancy or conflicting demands.

Operating:  Execute on the platform roadmap, actively manage the platform as a set of interconnected assets, and manage cross-platform dependencies.  Present financial show back and planning associated with platform roadmaps.

Evaluating:  Assess the health and operational performance of the platform against established metrics.  Achieve and improve operational service metrics and/or targets associated with platforms.

Improving:  Identify and realize opportunities to increase the value of the platform by extending cost-effective use and/or reducing platform costs through rationalization, consolidation, streamlining, and price negotiation.

Translating:  Understand business function’s strategy and effectively translate strategy into opportunities and requirements for technology solutions.

Anticipating/Influencing:  Proactively anticipate business needs to shape demand for IT services. 

Strategic Planning:  Develop functional roadmaps that are aligned with function’s strategy and priorities.

Developing/Managing Relationships:  Engage and develop relationships with the right functional partners (e.g., Functional Steering Committees) and subject matter experts.  Manage and build trust in these relationships.

Integrating:  Integrate roadmaps developed by other enabling IT functions with business partners to align IT capabilities with functional demand for IT services.

Advocating:  Advocate for partners with IT colleagues as needed/appropriate.  In turn, drive awareness and adoption of IT initiatives and changes driven by all IT organizations – including IT functional portfolios and foundational organizations (I&O, CISO, DEA, PBO).

Actively Driving:  Actively drive projects and ensure alignment on all project details: objectives, scope, approach, deliverables, financials, schedule, dependencies and risks.

Engaging Stakeholders:  Proactively manage IT and functional stakeholders, delivery teams, vendors, and Steering Committees to ensure accountability and drive value.

Managing Risks/Tradeoffs:  Articulate key risks, dependencies, and scope tradeoffs within and across functions – and effectively mitigate risks/tradeoffs by identifying and driving changes to approach, timeline, budget, or scope.

Communicating:  Clearly communicate project status, schedule, risks, issues, and changes/resolutions – keeping all stakeholders involved and informed on a regular basis.

Upholding Processes:  Follow and uphold required and expected processes – including regulatory compliance standards – and provide input to improve processes.

DPA Appian Focus Solution Engagements

Qualifications

  • Appian Designer Level 2 Certification
  • Expertise with Appian 19.x with Designer level certification is preferred
  • Exposure connecting Appian applications to external SaaS applications using Integration with REST APIs is a must.
  • 5+ years experience working in iBPMs and Low code technologies 
  • Hands on experience with at least one of the programming languages like JavaScript, Java, C#, Python etc. 
  • Hands on experience with at least one of the development frameworks such as node.js or .Net 
  • Strong Understanding of Database technologies and SQL
  • Experience with database design concepts, middleware concepts, user interface development, and information security engineering
  • Working knowledge of Robotic Process Automation 
  • Good understanding of Cloud and Cognitive computing
  • In depth understanding of different API based integration mechanisms such as REST, SOAP and data formats such as JSON, XML
  • Excellent Oral and Written Communication skills
  • Bachelor’s degree preferably with a Computer Science Major and 7+ Years relevant experience

 

Ideal Candidate Profile

  • At least 3 - 5 full lifecycle development and implementation of Apps in Appian
  • Experience working with Appian Cloud preferred
  • Demonstrates Excellent Analytical and Problem solving skills
  • Wears the UX hat as needed while developing solutions for end users
  • Good understanding of Service Delivery Functions 
  • Good understanding and working experience of Agile methodologies and Continuous Integration and Continuous Deployment models
  • Exposure to SDLC processes within Life Sciences or similar highly regulated industry 


Minimum Knowledge Requirements:

Bachelor’s degree preferably with a Computer Science Major and 7+ Years relevant experience.

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Privacy Policy