Medical Liaison Manager

  • Zagreb, Croatia
  • Full-time
  • Department: Medical Affairs
  • Region: EU+/Canada

Job Description

The MLM establishes, fosters and maintains strategic relationships with Key Medical Experts (KME) and exchanges accurate and updated medical / scientific information between KMEs, other investigators and the company's Medical Affairs group. The MLM acts as a medical / scientific resource within Biogen, ensuring awareness and understanding of the disease area and Biogen’s products. The MLM provides technical and educational medical support to affiliate functions in relation to assigned disease areas and Biogen products.


The Medical Liaison Manager (MLM) is responsible for the medical-scientific contribution to the regional and local medical strategy and developing local medical plans; developing medical scientific presentations, one to one discussions with leading assigned disease area experts, understanding the current status and identify opportunities for evolving Standards of care, developing and executing medical education activities  in collaboration with medical scientific community, understanding the current National disease registries, developing medical scientific projects  and quality indicators.


The MLM should therefore have expertise in and knowledge of assigned therapeutic area, patient-treatment trends, clinical trials and scientific activities within the assigned disease area and continuously update this expertise and knowledge. The MLM should be able to translate highly complex medical scientific content to tactics and have medical operation expertise /skills or experience in managing complex medical projects. This position is 60% field based.


Accomplishment of these goals must comply with the terms and conditions outlined in Biogen`s Code of Business Conduct and local laws and regulations.  

Medical Science Liaison Roles and Responsibilities:


·       Acts as a trusted and credible medical science discussion partner by engaging in scientific/ medical exchange with HCPs/ stakeholders as appropriate. Depending upon local requirements and regulations, this may include:

o   Proactive or reactive focused communication / education within the product label (using non-promotional materials)

o   Proactive, broad discussion around relevant Disease Area

o   Reactive, broader communication which may cover both approved and non-approved products and wider Disease Area literature (medical / scientific exchange)

o   Legitimate exchange of medical and scientific information during the development of a medicine for the purpose of information gathering from groups such as KMEs (e.g. presentations at symposia, Adboards)

·       Ensures scientific accurate responses to medical questions coming

from HCPs

·       Provides expertise to HCPs and other stakeholders who wish to

present data on Biogen disease area and related products

·       Generate systematically medical insights and provide key learnings

to the local brand team (3M) and regional Medical team on regular

basis as appropriate

·       Develop and deliver clinical and scientific presentations to

Healthcare audiences aligned with medical education programs

·       Stays up to date with therapy advances, current research, medical scientific knowledge and detailed knowledge on Biogen products and relevant disease areas.

·       Organization of medical education events

·       Congress attendance in alignment with the direct manager

·       Works together with direct manager to develop KME- and Stakeholder Engagement Plans in accordance with the overall strategic brand plans

·       Appropriately interacts and collaborate with other internal functions (e.g. Market Access, Sales, Drug Safety and Regulatory)


Medical Manager Roles and Responsibilities:

·       Cooperation in development of the country specific medical tactical plan in alignment with the medical strategy and brand plan

·       Conduct/attend/present at Advisory Boards initiated by the affiliate organization if there is a clear need for specific medical input

·       Organization and implementation of medical education events for different stakeholders

·       Organization and/or support in medical projects like PSP, EAP

·       Support the management of research projects like IIT, SRAs, phase IV, registries phase ensuring proper documentation and managing oversight as appropriate

·       Develops and prepares scientific documents for healthcare professionals in close cooperation with the brand team and with EU+

·       Develops and maintains up-to-date knowledge of the therapy areas by reviewing the literature, discussions with Key Medical Experts and Key Stakeholders, participating in cross functional interactions, attending scientific congresses etc.

·       Responsible for budget calculation and overview related to assigned medical activities

·       Manage unsolicited medical inquiries from HCPs and patients, for assigned disease areas, according to the local law and internal regulations

·       Reviews promotional and scientific materials for assigned disease areas for medical accuracy and compliance with applicable guidelines and regulations

·       Provide local support for Drug Safety, Medical Information and Clinical Research/GCO as appropriate

·       Provides medical support on regulatory strategies for registration of new products or line extensions

·       Provides medical support to market access and marketing in assigned disease area products and pricing strategies

·       Provides internal medical trainings on assigned disease areas and products to local affiliate functions like Market Access, Marketing, Commercial

·       In assigned disease areas represents local medical in the local brand team and the regional medical team and develops and maintains a good working relationship or understand global/regional strategy and share best practices


Minimum Education Requirements:

·       Medical degree; Natural Science degree (advanced terminal degree preferred: MD, PhD, PharmD) or

equivalent combination of experience and education:

·       Fluent in local language, English;

·       PC skills (MS office), driving license

·       This position is mixed, more than 60% travel time is expected


Minimum Experience Requirements:

·       Min 3+ years of relevant work experience in the pharmaceutical industry (e.g. medical affairs, clinical research)



·       Ideally, medical/scientific experience in rare diseases, neurology

·       Working knowledge of Regulatory Affairs, Drug Safety, Legal and compliance environment.

·       Understanding of GCP

·       Understanding of health economics



·       Excellent presentation and communication skills

·       Scientific acumen: strong skills demonstrating data comprehension, critical appraisal, synthesis interpretation and delivery of data/information

·       Good customer-relations and networking capacities

·       Strong customer orientation

·       Self-Starter

·       Ability to prioritize, work independently and manage own time

·       Precise and accurate working style

·       High sense of responsibility; attitude of ownership

·       Motivator and excellent team player

·       Flexible and open mind-set

·       High energy level and able to deal with stress

·       Sets high ethical standards  and identifies with the Biogen values and guidelines

·       Willingness to travel on a regular basis (60 % of time)

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