BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average.

BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance.

BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers.

BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India.

We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.

Learn more at betsol.com

About the Role:
We are seeking a highly experienced SDET, Test Automation Engineer with a strong background in building scalable SaaS test automation development, framework, CI-CD, preferably in the contact center or communications technology space. You will play a key role in designing, developing, and maintaining end-to-end automation frameworks, PoCs across the stackfrom UI, microservices, Performance and E2E workflows.
This is a critical role that demands strong problem-solving skills, full lifecycle development experience, and a deep understanding of both backend and frontend technologies.
Key Responsibilities:

• Develop scalable, high-performance test automation framework and test automation scripts.
• Well versed with programming and scripting languages with strong debugging skills, either of C, Java, TypeScript, Python
• Contribute to all phases of the STLC, from planning and design to implementation, testing, deployment, and support.
• Work closely with Product Managers, UI/UX designers, DevOps, and QA teams in an Agile/Scrum environment.
• Implement and maintain end-to-end testing using Playwright and other automation frameworks, with BDD Gherkin.
• Well versed with AI driven automation framework and concepts such as auto healing.
• Ensure code quality, maintainability, and security through code reviews, unit testing, and CI/CD best practices.
• Well versed with performance engineering concepts, performance testing tools such as JMeter, K6.
• Conduct code reviews, mentor junior developers, and promote software development best practices.

Must-Have Qualifications:

• 7+ years of hands-on software development experience in full-stack roles.
• Experience with Playwright or equivalent test automation tools (e.g., Cypress, Selenium).
• Experience with microservices architecture, Docker, and Kubernetes.
• Hands-on experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, Cassandra).
• Familiarity with CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions).
• Experience with cloud platforms (AWS, GCP, or Azure).
• Proven experience working on SaaS-based applications with high availability and scalability.
• Experience integrating with third-party APIs and real-time communication tools (e.g., WebRTC etc..).

Nice-to-Have Qualifications:

• Background in contact center software, customer engagement platforms, or VoIP systems.
• Experience with performance tuning, observability tools (e.g., Prometheus, Grafana, ELK stack).
• Contributions to open-source projects or active involvement in the developer community.

Preferred Background:

• Prior experience at a SaaS or contact center technology company, especially those building customer service, call center, or communication platforms.
• Promotes Agile values and principles
• Planning and problem solving with product management and delivery Squads
• Outstanding communication, facilitation, negotiation, and coaching skills
• Bachelor's or master’s degree in computer science, Engineering, or a related technical field.

Tech Stack:

• Backend: Java, Spring Boot, REST APIs, Microservices
• Frontend: JavaScript, React.js, HTML5, CSS3
• Testing: Playwright, JUnit, Jest
• Database: PostgreSQL, MongoDB, Redis
• DevOps: Docker, Kubernetes, Git, CI/CD pipelines
• Cloud: AWS / GCP / Azure
• Messaging/Streaming: Kafka, RabbitMQ (optional)
• Monitoring/Observability: Prometheus, Grafana, Datadog