Property Transition Representative

  • Phoenix, AZ, USA
  • Full-time

Company Description

Today’s Best Western has been on a journey of incredible transformation, elevating our brand image, improving the guest experience and enhancing our organizational culture. Today, this culture of modernization and innovation is embraced by our more than 1,000 corporate employees, many of whom have stayed with Best Western for 10, 20, even 30+ years. We are proud to have created a work atmosphere that provides an exciting, fun and rewarding place to work every day.

Job Description

The Property Transition Representative (PTR) will support prospective Best Western hotel owners by acting as a liaison between the prospective owner and the company to assist in the transition to Best Western. They will obtain and accurately record initial property information and conduct research to ensure consistency and accuracy across all business departments involved to guarantee the satisfaction of requirements for the property to become a Best Western member. This includes administering and ensuring compliance with the bylaws regarding new membership and reviewing and preparing information to be considered by the Board of Directors. The PTR will need to showcase professionalism and etiquette with written, verbal & electronic correspondence.

Essential Job Results

  • Prepare complete and accurate presentation materials for consideration by the Board of Directors
  • Demonstrate effective communication with multiple departments and external clients
  • Conduct in depth research and evaluate relevance using discretion
  • Demonstrate ability to work within guidelines established for sensitive and confidential information
  • Ability to multi-task in a fast-paced environment where frequent change is common






  • Minimum 3 years related experience 
  • High School Diploma or equivalent
  • Intermediate proficiency in Microsoft Office Suite and related business software 
  • Demonstrated history of keen attention to detail 
  • Excellent verbal, written, and communication skills are required
  • Be familiar with general office procedures and equipment 


Additional Information

All your information will be kept confidential according to EEO guidelines.

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