Best10 is a leading digital weight management programme. We partner with our clients to create nutrition plan suggestions, guiding them through daily coaching and support, enabling and empowering them to reach their health and wellness goals. The suggested plans we create for our clients come from a place of wanting to help, through honesty, and support. We want to be there every step of the way to partner with them to create new paths, routines, joys, and lives. That’s why the first question we ask is: How can we help?

Why We are Hiring:

Since launching Best10 in 2019, we have seen unprecedented growth in a short space of time. It’s clearer than ever - the nutrition industry is booming, and we want to be at the forefront. We need to curate a strong team of people to join us in this next exciting phase of our business. You will work with some of the best minds in nutrition, and because we are a start-up, there will be opportunities and moments to reinvent - all while seeing your work create impactful and rewarding results at scale.

About the Role:

This role is the central cog of our machine, and success will be measured in the offering of consistent and authentic communication and support to all clients. The involvement, commitment, and know-how of the CSM will heavily influence the achievements of our clients.

As a CSM, you will interact with a significant number of clients virtually. There’s a certain flow to this role, starting with the client information that needs to be captured, followed by the setting up of a series of important communications using our CRM system that integrates with WhatsApp. The communications are about so much more than simply sending a WhatsApp message. Here, you will inspire, educate, inform, assist, and manage every client as if they were your one and only. You’ll send welcome messages, compile and check nutritional info, and ensure that our clients are on track and following their Best10 plan correctly and effectively through daily communication. Attention to detail is imperative, and in order to build genuine, authentic relationships with clients, personal details mentioned by a client - a new job, a new baby, a new house - will need to be captured and authentically woven into interactions with them.

• Bachelor of Science in Dietetics
• Registration with the HPCSA (attached)
• Experience/courses in behaviour change using technology as a medium is advantageous.
• Experience/courses in overweight, obesity, and chronic conditions (specifically hypertension, cardiovascular disease, pre-diabetes, and diabetic population are advantageous.
• Experience/courses in anything fitness-related related is advantageous

About the contract role:
This is a 6-month contract.

What we value:

• Exceptional people 
• Organisational, administrative and time management skills
• Extremely personable
• A passion for health and fitness and helping people
• Performs well under pressure
• Independent thinker
• Ability to communicate clearly
• Customer centric and empathetic nature

What we offer: 

• Competitive Salary 
• Flexible work environment – all our employees work remotely 

 Our Selection Process:

The more you share about yourself, the better. Relationships matter to us, so tell us about your nutrition, fitness, or life journey in your cover letter. Please note that your cover letter, CV, and most recent HPCSA certificate are essential for consideration.