C&B Coordinator at Courtyard Marriott EU

  • Rue Joseph II, 32, Brussels
  • Full-time

Company Description

Visit the Courtyard Brussels EU for business or pleasure! Our energetic and passionate hotel associates are always available to help our guests “Make Room For A Little Fun.” The open and spacious lobby makes it the best place to meet and greet. The rooms are designed with comfort and convenience in mind, making them utterly suitable for the modern traveler. Unwind, relax or catch up on business while using our complimentary Wi-Fi. Enjoy the flavor of Scandinavia in our Bistro GåRD – Nordic Kitchen. It's your natural living room in the neighborhood! Located in the heart of the European Quarter and near the vibrant city center, the hotel has convenient access to the Grand Place, Magritte Museum, European Commission, and Brussels International Airport.

Job Description

  • Ownership for the management and conversion of all enquiries from start to end, (check availability, rate offer, room block, follow-up, site inspection, competition check, close and win business).

  • Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of the event execution.

  • Effectively manages bedrooms blocks and meeting space inventory for assigned groups.

  • Knowledge of hotel opera and other hotel tools is a huge advantage.

  • Sell to meet pre-determined event and group strategy.

  • Generate incremental revenue and deliver excellent guest service.

  • Function sheet meeting to highlight and share clearly with all departments the upcoming events.

  • Proactively resolicits previous customers and event bookers for future opportunities.

  • Invoicing and payment follow-up

  • Handle corporate reservations and participate in sales activities (events, Blitz).

  • Delivers a compelling sales experience to drive conversion and repeat business.

  • Provides appropriate feedback to overcome obstacles to selling, including pricing, inventory availability and event execution.

  • Effectively up sells products and services throughout the event process.

  • Actively solicits feedback from the hotel departments to identify areas for improvement to enhance guest experience.

Qualifications

Minimum 1 year experience in a similar job with a hotel management degree.

Additional Information

  • Competitive Salary and benefits

  • Free meals

  • Laptop and cell phone

  • Laundry services and personal work outfit

  • Hospitalization insurance

  • Discounted rooms rates for you, your friends and families in over 6000 hotels worldwide.

  • Global careers opportunities

  • Continuous grooming possibilities and much more