Moxy Support Agent (Administration) - LONDON BASED
- 804 Bath Rd, Hounslow TW5 9UJ, UK
MOXY Hotels is Marriott’s newest brand, which opened the first hotel in Milan, Italy, September 2014. MOXY HOTELS are designed to capture the rapidly emerging next-generation traveler. The brand combines contemporary, stylish design, approachable service, latest technology and, most importantly, an affordable price. It’s the new way of travelling!
Belvar would like to welcome YOU to the exciting world of MOXY!
With currently 13 MOXY Hotels in operation and many more to open the coming years we need someone who can assist our amazing crew in order for them to focus their energy on the guests!
We therefor search for energetic, motivated and structured people to join our fun and spirited central team. Together with Marriott International we offer you the opportunity to work with a leading hospitality company with great opportunities for training and career development.
Moxy Support Admin tasks:
- Fix invoices
- Send invoices
- Forward emails with group requests to Group Reservations department
- Take Advance Purchase deposits
- Follow up procedures with Invalid credit cards in reservations
- Answer Booking.com/Tripadvisor guest messages
You will work closely with the teams at the hotels in order to support them in order for them to focus on the guests. You need to have strong communication skills, be structured, service minded and have an understanding of hotel operations.
1. High school diploma or GED; 1 years’ experience in the guest services, front desk, or related professional area
2. Fluent command in English – written and spoken.
3. Experienced in working with Opera.
4. Knowledge of the daily operations in a hotel.
5. Team player
This role is performed on a Monday – Friday basis with day and evening shifts.
Weekend shifts might apply as well.
Think you’ve got what it takes? Then we want to hear from you!
Come and join the team!
Belvar is a hotel management and development Company. Belvar operates hotels in franchise agreement with Marriott International. Our team consists of experienced hoteliers, which support our real estate partner (VASTINT) within the entire process of founding and operating a brand new hotel chain called MOXY Hotels. Our goal is to achieve long-term success to every single project.
Marriott International, Inc. is a leading global lodging company with more than 6,500 properties across 127 countries and territories, reporting revenues of more than $22 billion in fiscal year 2017. Founded by J. Willard and Alice Marriott and guided by family leadership for 90 years, the company is headquartered outside of Washington, D.C. in Bethesda, Maryland.