Hotel Supervisor (Crew Leader) - MOXY London Excel

  • 1014 Dockside Road, London, England, United Kingdom
  • Full-time

Company Description

MOXY Hotels is Marriott’s newest brand, which opened the first hotel in Milan (Italy) in 2014. Moxy is designed to capture the rapidly emerging next-generation traveler. We combine stylish design, approachable service, latest technology and an affordable price. It’s the new way of travelling!

Job Description

Moxy Crew Leaders lead the Crew to excellence, having the knowledge and expertise to bring the brand to life & let their Moxy shine both in and outside of work. 

The Crew Leader play many roles – they are the heart of the operation and they manage to be in many positions at the same time, both mentally and physically. There are no questions that is too hard for the Crew Leader. They know the brand and themselves so good that they trust in their own instinct to make the right decisions.

The Crew Leader that we are looking for have good experience from the world of hotel - you've been in a managing position are driven by inspiring your crew. We want a smooth operator who is just as comfortable on the front line as behind the scenes.

TASKS

  • You will assist the Captain in ensuring the smooth and efficient day-to-day operations
  • You will assist in providing staff with ongoing coaching, training and development
  • You will handle Customer Service and Guest Relations
  • Keep Front of House and Back of House organised
  • Support a successful & profitable hotel

Qualifications

  • Minimum 2 years’ experience of work within service industry
  • Supervisory experience required
  • Positive individual with Personality
  • Fluency in English is required (speaking and writing)
  • Good knowledge in customer relations
  • Experience of working/education abroad is meritorious
  • Good IT skills & PMS (Opera) knowledge would be beneficial

Additional Information

We look after our guests 24/7, so are looking for people able to work & be full of enthusiasm a variety of mornings, evenings & weekends!

This is a Full time role & the annual salary is £24,232

Think you've got what it takes? Then we want to hear from you! 

******

Belvar is a hotel management and development Company. Belvar operates hotels in franchise agreement with Marriott International. Our team consists of experienced hoteliers, which support our real estate partner (VASTINT) within the entire process of founding and operating a brand new hotel chain called MOXY Hotels. Our goal is to achieve long-term success to every single project.

Marriott International, Inc. is a leading global lodging company with more than 6,500 properties across 127 countries and territories, reporting revenues of more than $22 billion in fiscal year 2017. Founded by J. Willard and Alice Marriott and guided by family leadership for 90 years, the company is headquartered outside of Washington, D.C. in Bethesda, Maryland.