Account manager

  • Mexico City, CDMX, Mexico
  • Contract

Company Description

Founded in 2005, believe is the worldwide leader in digital audio and video distribution for independent artists and labels. It is by combining technological and artistic skills in the service of digital distribution that the Group has based its expertise and has quickly positioned itself as a new player in the music industry landscape.

With more than 1,500 employees in 50 countries, the group distributes more than a third of the world's digital music in volume and has achieved an average annual growth of 30% over the last ten years.

Believe's mission can be summed up as: "Best serve and develop all artists and labels with care, transparency, fairness, expertise and innovation, in all local markets around the world".

Job Description

Your mission

As an Account manager, part of our distribution team, your mission is to provide the best distribution services for independent artists and labels in a constantly mutating environment.

You will work within a team of account managers in charge of managing distribution & marketing partnerships with passion, innovation, care, and transparency.

 

Your duties will include but not limited to the following

  • Services execution and management of our portfolio of artists and labels
    • Identify appropriate KPIs to measure customer success and revenue growth and ensure regular reporting
    • Define actions plan when needed to reinforce customer success
    • Manage takedowns, claims, and proper monetization of all content for your portfolio
    • Ensure smooth and cross-functional collaboration with the Editorial and Marketing Partnership and Video Channel Management team to optimize flawless execution
    • Plan for your portfolio the release schedule, creation, and execution of marketing plan
  • Reinforce artists and labels success resulting in renewal of contracts and upsells
    • Prepare and execute business reviews for top clients
    • Escalate client feedback and contribute to overall services improvement
    • Educate labels and artists on deliverables
    • Develop and maintain year on year customer gross revenue for your portfolio
    • Sell services which meet artist and/or label needs and potential

Qualifications

  Your profile

  • Fluent English is mandatory to succeed in your role as part of a global company. French can be a plus
  • You have an experience in account management ideally in the entertainment industry
  • You have proven skills in client relations
  • A solid network in the music industry with a first experience in music distribution
  • You are passionate about technology, data, and artists / labels development.
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