Associate Product Manager - Supply Chain
- New York, NY, USA
The Associate Product Manager (APM) – Supply Chain will support the development of TuneCore products related to all aspects of the supply chain, i.e. DSP onboarding and management, distribution, user experience and product integration as well as managing technical requirements. S/he will participate in the analysis, inception and implementation of TuneCore supply chain-related product iteration to grow the product and meet the evolving needs of the customer.
As the APM for Supply Chain, you will manage the delivery of a set of DSP/store/distribution-related products and features on the roadmap from conception to launch. You will play an important role in the product team and you will work with teams across the organization.
This role requires a focus on the user, a commitment to action-oriented analysis, and a thirst for continuous learning. The candidate must have the dual ability to be a strategic thinker and be hands-on in an evolving, entrepreneurial environment.
The tasks and responsibilities of this position include, but are not limited to:
Drive product development, from conception to launch, of the products and product solutions associated with the TuneCore social media platform — both consumer-facing features and back-end systems
Define, prioritize, and communicate short and long-term product goals
Develop an understanding of customers by assisting the Product Director in conducting research, data analysis, customer interviews, and usability testing, as necessary
Partner with engineering, marketing, and customer operations to bring new products and features to market, including activities like launch messaging and customer support.
Identify and track essential qualitative and quantitative metrics for evaluating the impact of the product initiatives you lead, and for informing future decisions
Work collaboratively to ensure consistency across all TuneCore products
Write product requirements, develop user flows, and mock-ups based on stakeholder feedback.
Define the “What” and the “Who” and manage delivery. Be able to breakdown goals and strategies into actionable deliverables and milestones
Propose new features and products for approval by senior management, working cross-functionally to build a business case and define ROI
Manage and update product documentation such as PRDs, business requirements, use cases, user flows/stories, flows, and functional specs
Support prioritization of feature backlog and support management of the development queue
Assist in determining the best technical implementation methods with the engineering team, work closely with QA on acceptance testing, and support product launches
Drive metrics-based optimizations to the product —striking the right balance between fixing bugs while enhancing and launching new features
Work with third-party vendors to implement new features and manage day-to-day issues
Proactively build the knowledge base to intimately know the market, product, product line, and competition
Keeps abreast of what’s happening within the digital and music industry and proactively shares strategic insights with the leadership team
Strong knowledge of industry best practices and competitive landscape
3-5 years of product management experience
Well rounded knowledge of the music industry and passion for music distribution and supporting independent artists
Experience with digital music platforms, including best practices and competitive landscape
Demonstrable track record of ability to manage multiple projects simultaneously
Ability to adapt to changing requirements and priorities
Proven track record in working collaboratively across functional areas to drive results – can interact effectively with representatives from DSPs, Technology, Operations, and Marketing as well as Senior Leadership
Strong communication, and presentation skills
Demonstrate thoroughness, follow-up, attention to detail, and ability to meet deadlines
Excellent time management skills, with the ability to prioritize, multi-task, and work under shifting deadlines
Willingness to ask questions
BS or BA degree, or higher
Well-rounded education of how the music industry operates.
Basic computer skills and office applications.
Bonus points for knowledge of the digital music industry are highly preferred
Bonus points for experience with agile methodologies and technology teams
Bonus points for familiarity with SQL, XML, and JSON as well as FTP, SQL and Atlassian applications such as Jira
· Well-rounded education of how the music industry operates.
· Experience building and delivering e-commerce products
All your information will be kept confidential according to EEO guidelines.