LOCAL CUSTOMER SUPPORT INTERN (CHENGDU - CHINA)

  • Chengdu, China
  • Intern

Company Description

Believe is above all a passion for music, tech, and digital marketing, shared by over 1,200 talented people in more than 45 countries. It is a visionary and entrepreneurial spirit that drives us and makes us a world leader in the digital distribution of music.

Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us.

Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you. Believe's mission is to develop labels and artists in the most suitable way, at each stage of their career and development. In all local markets around the world. With respect, expertise, fairness and transparency.

Job Description

What you do:

1.     协助 Belive 商务团队进行客户歌曲发行前的技术筛查

2.     使用良好的邮件沟通技能协助用户解决发行后的常规问题

3.     处理重点客户的大体量需求

4.     对用户进行后台工具培训

Qualifications

What you get:

1.     近距离学习音乐行业知识

2.     获得客户服务领域的良好工作经验,包括但不仅限于Zendesk等工具的学习使用,实现自身服务和产品能力的从零到1。

3.     优秀实习生将有机会正式加入 Believe

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