SENIOR MANAGER - CLIENT SERVICING

  • Bandra Kurla Complex Rd, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India
  • Full-time

Company Description

Believe Entertainment is a fully owned subsidiary of global music business believe digital. With offices across 44 countries, 1500+ employees and access to a 3000 + global artist community, we are leaders in all things music and music experiences. 

With music at our core, we create solutions and branded platforms of entertainment and experiences that bring audiences together. Our team of brand solutions experts create effective strategies in live entertainment, digital marketing, music licensing and turn key event management solutions.

Job Description

Account management and servicing of brand events and experiential solutions.

Point of contact with the client for day-to-day management of events/projects executed by the company right through to completion of an event. 

Understand client requirements, project brief & event objectives and work closely with sales, creative and production teams to realise brand briefs. 

Create detailed planning sheets: Event planning and progress reports / status reports / event checklists and plan of action with timelines. Constantly stay up to date and in control of all event planning. 

Work together with the production team on event costing 

Take ownership of projects and ensure end to end implementation to clients satisfaction

Maintaining effective co-ordination between client, creative, design and operations teams to ensure smooth execution of projects. 

Follow the appropriate client approval, brand guidelines and company protocols

Maintaining continuous follow-ups with various teams till the completion of job. 

Responsible for post event report and de-brief - both internal and client review. 

Coordinate with venues on layouts, menus, table décor etc

Provide appropriate solutions for all requirements by the client including artist options, artist costs, travel, accommodation. 

Developing all documents for a specific event - event show flow, emcee script, artist briefing documents.

Artist Coordination & Management 

On-ground management and show running. 

Qualifications

  • It is anticipated that the appropriate candidate will have around 5+ years experience in a client facing position - at an event agency
  • A good communications and people's person with a positive and calm temperament. 
  • Fantastic client service skills, confident presentation skills, and a friendly and engaging personality
  • Strong commercial acumen
  • Highly motivated self starter, who can multi-task and work well with teams. 
  • Knowledge of event planning, production, event trends, etc...

Additional Information

Believe Entertainment is a first of its kind  offering its clients a unique banquet of services from design, concept and on ground management to artist management, digital content expertise as well as sync and music licensing opportunities. Music is the core DNA of the company and the language we use to communicate ideas and experiences across 45 countries worldwide.