Our hotels have been cherished and nurtured by two generations of the same family for over 50 years to give our guests memorable holidays in this uniquely beautiful place.

The Scarlet was opened in 2009, a ground breaking design built to the highest eco standards. Both the interior and exterior design of the Scarlet embraces the building’s stunning cliff top location and reflects its natural environment through the sensuous use of materials and design.

Bedruthan is set in a natural playground with the beach just below us and some amazing facilities at the hotel itself. You can stroll along the foreshore, get a surf lesson or two and walk the cliff path to Bedruthan Steps – one of the north coast’s most dramatic beauty spot.

 This is a brilliant opportunity for a data CRM & Email Marketing Specialist to join our team at Bedruthan Hotel & Spa and The Scarlet.

Supported by the Brand Marketing Manager you will lead on the data strategy for the group, take ownership of the CRM and use it to develop the guest journey and establish new opportunities to engage with new and existing consumers.  You will optimise data collection across the business, working with team leaders to ensure that data is collected accurately and compliant with Red Hotels Privacy Policy.

You will lead on all email marketing campaigns and be able to create inspirational and informative content to meet revenue objectives of rooms, food and beverage, spa and Create and strengthen the brand messaging.

You’ll also contribute the website content, updating pages and content when necessary, ensuring pages are on brand, the content is optimised and the page has and a strong call to action.

To be successful at this role you love data and marketing in equal measures. You’ll be bursting with creative idea and obsessed with data and insights enabling you deliver captivating campaigns to the right audience at the right time.

• Demonstrable experience in the using CRM systems to optimise guest journeys
• Comfortable delivering strategic data driven email campaigns from concept to delivery
• Able to plan email activity for automated campaigns
• Creative eye and ability to communicate the brand aesthetic in email layout and design'
• Confident in testing email and analysing metrics
• Technical knowledge of handling databases
• Excellent at reporting on success, to analyse trends and focus on email evolvement and improvement
• Excellent copy writing skills with the ability to write in varied tone of voice
• Experience of working within the hospitality sectors is desirable although not essential
• Sound understanding of GDPR and data security
• Proficient in the use of Word press
• Able to use social media for business to support the team, when necessary.
• Excellent communication skills
• An eye for detail

In return we offer the following rewards and benefits:

• £21,000 - £24,500 per year (depending on experience), pro rata
• 12 month maternity contract
• 28 days holiday per year, pro rata
• A free stay in the hotel
• Share of hotel tips
• Staff discount for spas, products, food and beverage across the hotels
• Special rates for friends and family to stay in the hotel
• Training and development
• Cash back scheme for wellbeing

Wish you were here? Please use the ‘apply’ link to answer the qualifying questions, submit your CV and covering letter. You will need to confirm that you are eligible to live and work in the UK. Direct applications only.

The closing date for this application is Tuesday 25th February, however the interview process will be begin immediately.