Bedruthan and Scarlet are set into the clifftop above Mawgan Porth beach in North Cornwall and belong to the group, Red Hotels. Owned by the same family, we are committed to sustainably offering guests luxurious experiences that don’t cost the earth.

Our ethos is to take a truly holistic view, treating each guest as an individual, caring for and nurturing our staff and our environment so that everything we do contributes to the wider wellbeing of our planet, our customers and our team.

This position, within our Front of House Team, is crucial to delivering exceptional hospitality to our guests and assists in maintaining a safe, secure and clean environment overnight. 

The role requires the ability to communicate confidently with our guests and other staff, so excellent English verbal and written skills are essential as well as a cheerful and outgoing nature.                     

Key responsibilities include:

• late check ins and early check outs
• bill queries, answering telephones and assisting guests
• room service deliveries
• banking
• overnight security
• cleanliness, health and safety checks
• first aid

An understanding of health and safety as well as the ability to keep calm in a crisis is important. Basic computer skills and accurate numeracy are required along with honesty and good judgement.

You will need to be physically capable to patrol the hotel and its grounds which are built into a steep hillside.  Nightly cleaning and tidying throughout the hotel are also part of this role.

We offer:

• £20,500 per year
• Permanent contract for 48 hours per week - pattern of 4 days on/4 days of
  12 hour shift - 6.30pm to 7.30am or 7pm to 8am
• Uniform
• 50% discount on restaurant food during shift
• Development and training
• Career progression opportunities
• 28 days holiday per year / 29 after 1 year
• Tips
• Free use of swimming pool and tennis court
• Access to gym
• Discounts on services and products at Bedruthan and the Scarlet

Many more perks after probation and for long service including a free experience to stay in the hotel with breakfast, lunch, dinner and spa treatments as well as cashback scheme for wellbeing

As one team we take responsibility for reducing the negative impacts our actions and activities have on the environment and our local community; something we feel is right and is our way of life.

www.bedruthan.com/work-with-us