Logistics & Fulfillment Manager

  • Full-time

Company Description

Bear Mattress is an e-commerce company that helps active people sleep better, recover faster and improve athletic performance through its line of mattresses, pillows and accessories, which are delivered direct-to-consumers.

The namesake Bear Mattress is the first product available from the brand, which launched in 2014. The mattress is engineered with clinically-proven technology that provides optimal cooling, comfort, and muscle recovery for athletes and those living an active lifestyle. Bear Mattress has quickly become the mattress of choice for professional athletes, weekend warriors and casual fitness lovers alike.

Job Description

Bear Mattress is looking for a highly analytical person to help optimize logistics (e.g., ecommerce fulfillment, distribution logistics) in a rapidly growing environment. In this cross-functional role, you will be responsible for managing and overseeing the day-to-day fulfillment and distribution operations as well as for optimizing logistics processes and costs. Your scalable solutions will help our team create the best, most differentiated sleep buying experience for our customers.

  • Continuously evaluate and optimize operating expenses with an emphasis on fulfillment and shipping
  • Constantly think about potential operational improvements, including our 3PL's SOPs, to help efficiently scale and economize our logistics
  • Manage day-to-day relationship with 3PL and in-house teams to ensure efficient operations, including but not limited to: timely and accurate fulfillment and on-time shipping to meet rapidly growing order volume
  • Help train and support our team before, during, and after product launches
  • Work cross-functionally with creative, physical product, digital and marketing teams to develop fulfillment strategies that satisfy our brand's creative vision in a cost effective way
  • Measure and track key logistic indicators and metrics to ensure a positive consumer experience as well as to identify economizing logistics initiatives

Qualifications

You eat, breath and sleep logistics and know how to roll-up your sleeves and get things done.

  • 3+ years of experience in a demanding logistics environment, preferably at e-commerce company; home furnishing experience a plus
  • Data-driven with strong analytical skills
  • Experience with UPS, FedEx and USPS shipping services
  • White Glove Delivery logistics experience preferred
  • Strategic and operationally minded
  • Proactive and solution-oriented person who is unafraid to propose creative solutions
  • True team player who builds strong partnerships with teammates and 3rd parties and who excels collaborating with teams in a demanding environment

Additional Information

We offer a competitive salary and benefits package. This opportunity is ideal for someone who wants to enter a startup early and have the chance for career growth and to have real ownership over the entire logistics program. Your work will shape Bear Mattress as a brand and have true and measurable impact. We look forward to receiving your application!