Customer Success Manager
- Full-time
Company Description
BeBetter Shop is the premier service for Business Owners, Management Representatives, HRs around the world to improve their business rating and maintain a positive online reputation.
We help companies grow their positive reputation on popular platforms like Google, Trustpilot, 2GIS, Google Play, Chrome, on Indeed, Zillow, Houzz, TripAdvisor, Glassdoor, Sitejabber, Yellow Pages, BBB, etc. We love what we do for businesses and are open to any other reviews' platform to help them attract more customers and increase revenue!
Our company is headquartered in sunny California, but our team works remotely around the world.
Job Description
Customer Success Manager is the bridge between sales and customer success. You'll provide support for transitioning prospects into active users, often acting as a go-between with other departments within the company, such as marketing or product management.
You will be a strategic and supportive partner for our customers at every stage of the buying process. You'll be focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals.
You have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
You should also be able to communicate clearly with customers to create strategies that grow our customer base.
As a Customer Success Manager, you are the point of contact for customers who are looking to buy products and services, and they are the primary contact for customers throughout the lifespan of the account. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their customers.
You will also manage the team of our sales managers.
We offer:
You get 4000 USDT monthly and bonuses for sales such as:
50% of sales you generate goes back to you.
20% of sales your team generate goes back to you.
200 USDT your weekly bonus if you generate sales over 3000 USDT total a week.
200 USDT your weekly bonus if your team generate over 15000 USDT total a week.
1000 USDT monthly bonus if you're the Top Success Manager of a month.
Career growth opportunities
Paid internet
Free pizza
Paid gym
Free education courses
Qualifications
Proven Experience in Sales and Customer Success role, more than 3 years.
Tech-savvy
Strong business ethics and B2B communication skills.
Experience managing the team - more than 3 years.
Understanding of crypto
Understanding of digital world in general
Understanding of what the Anti-Fraud is
Additional Information
Our commitment is that every applicant will be evaluated according to their skills, regardless of age, socio-economic status, gender identity, race, ethnicity, sexual orientation, disability status or religion.