We’re looking for a top-notch Senior Account Manager to manage relationships with our carrier customers, who are primarily top-10 mega fleets. This means you're a versatile thought partner who will play a critical role in shaping how we do account management at Baton. You'll need to be scrappy, organized, and an incredible people person who knows how to build and maintain strong relationships with customers. We're looking for people who work hard and are driven to make a difference in the freight industry.

Why should you join us?

Baton is a well-funded startup backed by 8VC, SV Angel, Prologis, and some of the most successful technology and freight entrepreneurs in the world. See coverage here by Joe Lonsdale, and here by FreightWaves.

We’re trying to reimagine how goods are moved. There is an enormous amount of waste in the backbone of the American economy and we have an opportunity to eliminate it. Whether it’s finding ways to eliminate detention, reduce empty driving miles (1 in 5 trucks on the road is empty!), improve working conditions for 3.5 million drivers, or accelerate the adoption of electric vehicles, we are on the cusp of a paradigm shift that will shape the future of the trucking industry.

You will have the opportunity to help architect this paradigm shift.

As an early stage startup, things move fast, and you’ll have far more responsibility and opportunity for growth than at a larger company. You will learn. A lot. You’ll iterate through many careers-worth of projects and solutions faster than you thought possible.

If this resonates with you, we’d love to get to know you! Please apply.

Your role: Senior Account Manager

• Manage stakeholder relationships at top-10 mega-fleet customers
• Create and maintain strategic account plans for all accounts
• Develop a deep understanding of customer accounts, including both freight mix and org structure
• Ensure customer satisfaction with the Baton product, and ensure customers enjoy working with the Baton team
• Plan and execute how to grow accounts while maintaining profitability
• Project manage all parts of managing a customer account

Where you live: Chicago

Basic Qualifications:

• 6+ years in freight
• 6+ years in account management
• 3+ years working with carriers
• Bachelors degree

Nice to have:

• Worked for freight-tech company

All your information will be kept confidential according to EEO guidelines.