Product Engineer
- Full-time
Company Description
Bapcor Ltd is Asia Pacific’s leading provider of automotive aftermarket accessories, equipment, service and solutions. We host one of the widest ranges of car parts in the world, with brands including Burson, Autobarn, Midas, Truckline, Premier Auto Trade and Baxters.
We’re more than just automotive — we’re a dynamic, purpose-led organisation powered by people. Our Melbourne-based corporate team plays a critical role in shaping the strategy and success of the Bapcor Group.
In joining our team, you’ll be welcomed into a supportive business that spans more than 1,000 locations with over 5,000 team members across Australia, New Zealand and Thailand. We are passionate about our team, with safety and inclusivity at the forefront of everything we do. We’re also passionate about our customers, products, and living our values of:
Doing the right thing
Being in it together
Giving a damn
Getting it done
Job Description
The Product Engineer will be working together with the Technical Manager and Category Managers to develop product management skills and to support the Technical Manager in managing the strategic product programs and product support. This will include providing support providing warranty support and administer warranty claims, assisting in product procurement and product development activities and inspecting products to assess quality and compliance.
Key Responsibilities
Collaborate with the quality assurance team to monitor product performance and identify any recurring issues.
Handle warranty claims by liaising with customers, suppliers, and the quality team to identify root causes and implement corrective actions.
Work with suppliers and internal teams to resolve any quality-related issues, ensuring products meet high reliability standards.
Support continuous improvement initiatives aimed at reducing warranty claims, enhancing product quality, and boosting customer satisfaction.
Assist the development and enhancement of truck and trailer parts for the company’s private label range.
Prepare analysis work for range reviews.
Analyse private label program results and provide comprehensive reports.
Qualifications
- An Engineering Tertiary Qualification is highly regarded
1-2 years experience in an similar role
Proven exposure to technical product support and development
Previous Automotive Aftermarket experience is preferred but not essential
Advanced Microsoft suite skills including advanced Excel skills
Strong analytical skills and experience providing data driven insights
Strong attention to detail and problem-solving skills
Additional Information
At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.
In joining our team, you can access:
Diverse career opportunities within the Bapcor Group
Discounts across Bapcor products and services, including our Retail and Trade brands
Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)
Paid birthday leave
Wellbeing support
Novated leasing and more
We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible.