Telemarketing/ Customer Service Personnel- (Male)

  • 27b Providence Street,Acorn place.Maruwa Bus stop Lekki Phase 1, LAGOS CITY, LAGOS STATE, Nigeria
  • Full-time

Company Description

BankSome Group is made up of highly talented, diverse and motivated people who are dedicated to re-defining the business of Construction, Real Estate, Insurance Brokerage, International health Insurance, Bricks & Blocks, Wood & Aluminium, Renewable Energy and Property Management. Headquartered in Lagos, Nigeria and having presence in the United Kingdom and China. The company has developed a good business relationship with a vast network of experts around the world.

Job Description

  • Coordinates the deactivation and activation of members
  • Coordinates all routine correspondence and enquires of clients and company using Microsoft outlook. 
  • Establish client relationships and follow up with client, as needed.
  • Produce proposals and International Private Medical Insurance premium quotation for prospective clients
  • Produce business letter as may be required
  • Review of all existing claims at least once a week
  • Provides timely feedback to the Business development manager
  • Identify and resolve client complaints and enquires promptly.
  • Adheres to all company policies, procedures and business ethics codes
  •  Ensuring ASL (Anhtony Somefun Limited) remains proactive and responsive to prospective clients
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Explain IPMI plans and prices, and answer questions from customers.
  • Obtain client's information such as name, address, (many others) and payment method, and enter orders into computers.
  • Maintain records of current client accounts.
  • Assist to develop content for sales presentations or other materials.
  • Assist to schedule hospital appointments for clients.
  • Deal with complaints or doubts to safeguard the company’s reputation

Qualifications

  • Bachelor’s Degree in social sciences, English , Business Administration required. (Insurance is an added advantage)
  • 1 - 2 years of experience 
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Possesses teamwork, leadership and facilitation skills in order to cut across many diverse functional disciplines and regional cultures.
  • Excellent problem solving and analytical skills.
  • Possess strong business acumen.

Additional Information

  • Pension
  • H.M.O
  • Call Allowance