As a Luxembourg-based bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With more than 45 years of expertise and experience in the European markets, Bank of China Luxembourg extended its roots from Luxembourg and covering 14 institutions located in 13 European countries and becoming Bank of China Europe, since 2022.

Bank of China Europe adheres to the guidance of Bank of China group and continues to grow and expand its business coverage across the world, offering comprehensive business solutions to its clients worldwide with its globalized operations and diversified platforms.

Today, Bank of China Europe comprises an international workforce with a multicultural background of more than 30 different countries and regions with over 600 employees.

Job purpose:

As a key member of the Information Technology Department, you will provide advanced application system and data analysis support to drive business performance and IT efficiency. A primary focus of the role is to support and maintain the bank’s custody systems, ensuring stability, accuracy, and continuous improvement through close coordination with internal stakeholders and external vendors.

Responsibilities would be, but not be limited to, the following:

Key Responsibilities

• Manage custody system operations, including:
  • Daily monitoring, proactive issue identification, and resolution
  • Configuration management, patching, and system upgrades
  • Collaboration with business users for process improvement and system enhancements
  • Liaise with external vendors to coordinate technical support, troubleshoot issues, and manage change requests
• Collaborate closely with custody business users to gather and translate business requirements into data-driven solutions, including data modeling, mining, analysis, and reporting to support business and product optimization
• Develop and maintain application system architecture and codebase
• Provide system maintenance and technical troubleshooting to ensure high availability
• Deliver Level 2 and Level 3 technical support, resolving complex system issues and escalations
• Support data governance and assist with IT-related projects across the department
• Advocate and implement automation opportunities to improve system efficiency, reduce manual effort, and enhance data processing workflows

• Bachelor's degree or higher in IT or related field
• Proficiency in at least one programming language (e.g., Python, SQL)
• At least 3 years of experience in software development or system architecture, experience in Banking or IT company is an asset
• Fluent in English, knowledge of Chinese or French is an additional advantage

Soft Skills

• Strong analytical and problem-solving mindset
• Excellent communication and customer service orientation
• Ability to manage priorities and deliver results in a fast-paced environment