As a Luxembourg-based bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg Branch has been successfully operating and continuously developing its business over the years. It contributes to the local and worldwide economic and social development. With more than 45 years of expertise and experience in the European markets, the bank extended its roots covering 15 institutions located in 13 European countries and becoming Bank of China Europe, since 2022.

Bank of China Europe adheres to the guidance of Bank of China group and continues to grow and expand its business coverage across the world, offering comprehensive business solutions to its clients worldwide with its globalized operations and diversified platforms.

Today, Bank of China Europe comprises an international workforce with a multicultural background of more than 30 different countries and regions with over 600 employees.                                                                                                                                                              

As our operations continue to grow, we are currently looking for a talented and motivated professional to join our team as:

Position: Account Administration Assistant / Assistant Manager (Banking Department)

Job Purpose:

• To provide high quality banking service and manage portfolios of corporate customers with multi-cultural backgrounds and related KYC/AML documentation collection and ongoing due diligence review;
• Ensure that all client on boarding, account maintenance and transaction activities comply with internal policies and AML/CFT obligations;
• Provide account service to clients as an account manager;
• As back-up role to conduct the day-to-day counter operational work.

Main Responsibilities

Your key responsibilities will include (but are not limited to):

• Manage a portfolio of corporate customers for their banking needs, maintains relationships with the multi-cultural customer base and provide high quality service to the client in day-to-day business.
• Liaises with customers, internal departments, and third parties involved in customers’ daily operational requests.
• Conduct KYC and AML documentation and on-going due diligence review through periodic client visits, email contacts and telephone conversations.
• Control and mitigate daily operational risks and ensure the internal procedures being well followed.
• Provide account management service to clients belongs to other departments as per internal requirement.
• Conduct the system operation as back-up role.
• Perform any other tasks assigned by the Bank/Department.

Technical Skills & Qualifications

• Education Background: Bachelor's degree or above in Finance, Accounting, Economic Management of Business-Related Studies
• Working experience: For Assistant position: between 0 to 2 years in a similar role within banking or financial sector; For Assistant manager position: more than 3 years of experience in a similar role within banking or financial sector.
• Hard skills: Advanced Microsoft Word and Excel proficiency
• Language: Fluent in English and Chines is mandatory, French is an additional advantage

Soft Skills & Attributes

• Be performance/result oriented, honest and support cross-department communication
• Internal/external customer focus
• Timely decision-making and efficiency
• Team spirit