As a Balsam Brands Executive Assistant, you will be responsible for a variety of tasks related to organization and communication, including managing Microsoft Outlook calendars on a regular basis and scheduling meetings with internal and external partners.

You will assist the Chief Operating Officer, Chief Merchandising Officer, and VP of Digital Experience & Product Management to provide critical administrative support to help the business run efficiently. We are looking for someone who is extremely detail-oriented and a great multi-tasker. Communication skills, both written and verbal, are paramount.

This position reports to the Director of Executive Administration. This is a full-time position located in Boise, ID. This role is expected to work in a hybrid model, which includes two days in-office.

What you’ll do:

Executive Assistance:

• Support multiple executives and leadership team members with regard to time management, prioritization, delegation, and organization
  • The executives that you will support have some of the most complex cross-functional leadership roles at Balsam
  • Research, prioritize, and follow up on incoming issues and concerns, including tight timelines and sensitive information
• Serve as Master Calendar Optimizer. Support your executive in managing their time and schedule by:
  • Communicating and prioritizing relentlessly, optimizing their calendar with professional and personal commitments
  • Keeping your executive informed of and prepared for upcoming commitments and responsibilities and following up appropriately
  • Prioritizing conflicting needs; handling matters expeditiously and proactively
• Manage all aspects of internal and external meetings (including ensuring that an agenda has been circulated for each meeting)
• “Door to door” travel planning for international and domestic trips including booking flights, hotels, hotel transfers, and any other elements related to travel
• Production and editing of internal meeting material such as agendas and PowerPoint presentations
• Serve as liaison for executives with external partners and Balsam Brands team members
• Coordinate large group meetings involving the leadership team and senior colleagues
• Collaborate with other Balsam Brands Executive Assistants as needed to resolve calendar conflicts, support cross-functional meetings and events, and work through other challenges
• Process written and verbal correspondence on behalf of your executives. E-mail organization as needed
• Prepare and submit monthly expense reports

Other special tasks and projects:

• Other duties may include fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing
• Assist with ad hoc special projects, events, and additional executive assistance, as needed

What you bring to the table:

• 5+ years of experience supporting senior leaders, preferably with some experience supporting C-level executives
• Calendar Jenga skills: a knack for coordinating complex schedules of very busy people to ensure optimal collaboration time
• Resourcefulness and adaptability:
  • You are prepared for a dynamically changing and sometimes ambiguous environment
  • You embrace evolving priorities and shift gears easily and often
  • You work efficiently with minimal guidance
• Forward-looking thinker: you actively seek opportunities and propose solutions. You have a passion for optimization and process improvement
• Highest level of discretion and confidentiality to handle sensitive information. Strong sense of integrity, both internally and externally. You exercise poise, tact, diplomacy, professionalism, and discretion
• Continual attention to detail in composing materials, establishing priorities, and meeting deadlines
• Exceptionally strong organization and time management skills, dependability, and follow-through
• Strong communication (verbal, written) and interpersonal skills (high EQ!). Exceptional ability to interface with all levels of the team and range of external partners
• Experience with MS Office Suite including Word, Excel, and Outlook required
• Travel planning experience required (experience with Concur and international travel planning strongly preferred)
• Bachelor’s degree preferred

Notes: This is a full-time, permanent position with benefits. Please submit a cover letter and resume.

About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines - and most recently, Windsor, Canada!

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes 
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Competitive compensation, including a cash-based incentive plan
• Comprehensive Medical, Dental, and Vision coverage, with 100% of insurance costs covered for team members, and 85% covered for dependents
• Medical, transit, dependent care FSA
• Company-paid life and AD&D insurance
• Short and long-term disability insurance
• 401(k) with dollar-for-dollar company match up to $4,000
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
• Annual continuous learning benefit up to $1,000 per person, per fiscal year
• Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
• Valuable extras: identity theft protection, subsidized parking, subsidized gym membership

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

#LI-Hybrid

All your information will be kept confidential according to EEO guidelines.