We are looking for someone who passionate, curious, and never satisfied in providing digital technology solutions to join us as Director of Digital Technology. In this role, you will be responsible for developing technology solutions for our eCommerce and business teams through your creative and innovative work. You will collaborate with User Experience, Creative, Project Management, Product, eCommerce, Growth, and Technology Architecture to define our roadmap and solutions. You will be leading the Digital Technology team in developing workflows, program functions, and design to build or modify complex web applications. In this role, you will also work closely with our business users and Technical team, acting as a subject matter expert with experience working with a enterprise eCommerce platforms, customer management platforms, and retail systems. 

This position reports to the Chief Technology Officer and will be the leader of our Digital Technology team. This is a full-time, hybrid in-office position located in Redwood City, CA and will require you to work three days in-office when we can safely return.

What you’ll do:

• Work with our eCommerce business leaders along with our strategy & architecture teams to understand the business objectives, goals, and the desired outcomes 
• Lead the Digital Technology team in developing technology roadmaps and plans that are aligned with business objectives, by determining business priorities, defining technical complexities, and providing a creative framework for building the desired solutions
• Clearly and simply articulate the digital technology landscape and be a trusted partner to our e-commerce business and technology team (from day-to-day level to our Executive Team)
• Provide technical impact analysis on current digital e-commerce platform and participate in the evaluation of new customer data and retail platforms for future business growth
• Be the Digital Technology ambassador to represent & communicate technical design architecture for our team and facilitate effective decision-making
• Leverage deep knowledge of tech and industry capabilities to help evaluate and evolve our development partners and lead the team through a changing digital landscape
• Lead and collaborate with technical leads, UI & UX leads, QA leads, product, and project managers to design and build solution that are architecturally scalable, can be implemented and adaptable per business needs
• Build and manage a team of digital technology specialists and invest in their development growth within the organization

You’ll be successful if:

• You can manage expectations and can communicate candidly with cross functional business and project teams
• You can ask the tough questions to always know the WHY and maintain strong stakeholder relationships
• You can work in a fast-paced environment by being nimble as we are looking for people who can set the pace
• You can find the right balance by thinking strategically (outside-the-box) to provide creative and innovative solutions that has a direct impact to business
• You are self-motivated who has a strong sense of ownership and accountability
• You have strong attention to detail and proven multi-tasking ability, especially with multiple high-priority tasks
• You are a leader who works as a team player and is strong in collaboration
• You’ve exceptional written and verbal communication skills

What you bring to the table:

• BS degree in Computer Science or a related technical field, or equivalent work experience
• Minimum 3 + years of people management experience
• Minimum 5 + years of experience leading technology teams as a technology leader
• Experience working within the retail and e-commerce industry is desirable
• Experience working on commerce platforms is a must - SAP Commerce /Commerce Tools / Oracle Commerce
• Experience working with CRM and Retail system is preferred
• Strong knowledge of MS SQL Server / MySQL / Oracle Database
• Strong knowledge of Microservices, API and Headless Architecture
• Experience working with integrating enterprise system through API platforms

Notes: This is a full-time, permanent position with benefits. Please submit a cover letter and resume. Please include in your cover letter a dish that you would like to bring to one of our potlucks.

About Us: Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment. We love to reimagine eCommerce and retail in ways that thrill our customers, and to leave a lasting impact on the world around us. We have fast-growing teams in the Bay Area, Boise, Manila, and Dublin.

The company's outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes 
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Competitive compensation, including a cash-based incentive plan
• Comprehensive Medical, Dental, and Vision coverage, with 100% of insurance costs covered for team members, and 85% covered for dependents
• Medical, transit, dependent care FSA
• Company-paid life and AD&D insurance
• Short and long-term disability insurance
• 401(k) with dollar-for-dollar company match up to $4,000
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
• Annual continuous learning benefit up to $1,000 per person, per fiscal year
• Valuable extras: identity theft protection, subsidized parking, subsidized gym membership

At Balsam Brands, we are dedicated to diversity in our dynamic and growing workforce and are proud to be an equal opportunity employer. We consider qualified applicants without regard to race, ethnicity, religion, age, disability, protected veteran status, marital status, citizenship, gender expression or identity, sexual orientation, or any other legally protected status.

All your information will be kept confidential according to EEO guidelines.