Jr. Web Data Analyst - Manila, PH

  • Manila, Metro Manila, Philippines
  • Employees can work remotely
  • Full-time

Company Description

Balsam Brands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Balsam International is our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success. The team in the Philippines enjoy full employee benefits including mandatories (SSS, PAG-IBIG, PhilHealth), 13th month pay, healthcare coverage +2 dependents, internet subsidy (after regularization), continuous learning benefits, access to counseling sessions, paid time off including volunteer days and holiday breaks. The meal subsidies, company trips and other perks are just cherry on top of the work-from-home setup.

Job Description

Balsam International is looking for a Jr. Web Data Analyst who will be responsible for the maintenance and day to day operations of our analytics tools, for supporting deep-dives with specific online marketing requests, and development of new insightful reports. You should have a strong eye for detail, and prior experience in Microsoft Excel and Google Analytics is a plus. You should be someone who loves playing with data, considers Excel fun, bar and line charts as art, and is quick to react when minor issues affect the process of data analysis.  In addition to this, you will drill down in Google Analytics, find something noteworthy and add that to you list of things to analyze with enthusiasm. 

You should have excellent English communication skills (written and verbal), be comfortable engaging in frequent communication, providing the marketing teams with reports and insights, asking probing questions, receiving feedback, training, and learning new tools remotely, and should be a key player in maintaining our analytics systems and processes.

What you’ll be doing:
•    Analyze website performance and support Ecommerce to make better business decisions and deliver the highest level of customer experience
•    Collect, interpret and analyze product sales data to find opportunities and help improve web merchandising and product assortment
•    Develop and maintain dashboards, reports, and presentations to key stakeholders in an accurate and timely manner
•    Maintain and improve various analytics systems and processes
•    Adapt, develop and expand skills as new and advanced solutions are introduced
•    Support other functions through Ad Hoc analysis

What you bring to the table: 
•    A Bachelor’s degree in Mathematics, Statistics, Economics, Business Administration, or Accounting are highly preferred
•    Entry level applicants are welcome, 1-3 years of work experience on relevant role is a plus
•    Experience using Google Analytics and general understanding of the Ecommerce Retail environment is a plus
•    Proficiency in Office 365 stack (Excel, SharePoint, PowerBI) is a plus
•    Has strong knowledge, understanding, or experience of the fundamentals of analytics in any industry
•    Can analyze and interpret results using standard statistical tools and techniques
•    Can pinpoint trends, correlations and patterns in complicated data sets
•    Can provide concise data reports and clear data visualizations for management
•    Must have unquestionable attention to detail and delivers error-free work on a consistent basis
•    Must have excellent communication skills - fluency in written and spoken English
•    Must have the ability to work independently
•    Must be tech-savvy and able to learn new tools quickly
•    Must be comfortable working through tasks via electronic means: email and chat

Location: The Jr. Web Data Analyst position is a remote working position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Cavite, Rizal, Bulacan or certain parts of Laguna only (Biñan, Cabuyao, Calamba, Los Baños, San Pedro and Santa Rosa).

Our must-haves:
Must be willing to attend occasional in-person meetings depending on the status of the pandemic. For 2021, all in-person gatherings in Balsam are suspended until further notice. 
•    Must have a dedicated, functional laptop that meets the following specifications:

For Windows users:
•    OS: Windows 10 - 64 bit or higher
•    Processor: Intel Core i3 or better
•    RAM/Memory: 4GB or higher
•    Hard Drive: 500GB or higher

For Mac users:
•    Processor: 2GHz Intel Core i5
•    Memory: 8GB 1600 MHz DDR3
•    Start-up Disk: Macintosh HD
•    Graphics: Intel HD Graphics 4000 1536MB

•    Must have a back-up laptop or desktop for use, if primary laptop encounters issues
•    Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS
•    Must have a back-up internet connection of the same speed, if primary connection becomes spotty
•    Must have licensed MS Office (PowerPoint, Word, Excel) including Outlook

Note: An online assessment will also be part of the recruitment process

Status: Full Time

Benefits & Perks:
•    Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
•    13th Month Pay
•    Paid Leaves 
•    Internet Subsidy
•    Healthcare Coverage (+ 2 dependents)
•    Maternity, Paternity, and Solo Parent Benefit
•    Continuous Learning and Professional Development Benefit
•    Mental Health Support
•    Volunteer Time Off

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