Balsam Brands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

• Forbes: America’s Best Small Companies (2016)
• Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
• San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
• Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Balsam International is our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success.

Balsam International is looking for a Jr. Social Media Analyst who will be responsible for contributing towards the social media efforts across multiple e-Commerce brands. Our ideal candidate must be a hardworking and trustworthy individual with a high level of accuracy, keen attention to detail, high standard of organization, good time management skills, and proactive communication.

What you'll be doing:

• Monitoring and Engagement:

• • Generating creative and highly shareable digital content for different brand voices across various platforms such as Facebook, Twitter, Pinterest, Google+ and Instagram.
  • Creating social media plans and calendars, editing posts from colleagues to ensure consistent direction and optimization of content for social media.
  • Curating brand-appropriate topics, trends, news and blog articles to be shared internally or to our social media communities.
  • Collaborating across teams to plan and execute organic and paid social media marketing campaigns to grow social following, increase management on social platforms and drive revenue to website.
  • Responding to positive feedback and any questions that may be posted on our social media profiles using the brand voice.
• Campaigns:
  • Helping to brainstorm, create, execute and monitor social media campaigns and paid social media initiatives.
• Analysis and Reporting:
  • Collecting and analyzing data from social media platforms and Google Analytics.

What you bring to the table: 

• Minimum 2 years of writing/editing experience for websites, marketing or online content.
• Experience in a variety of writing formats (social, long-form, blog posts, etc.)
• A passion for writing and editing. You should be able to write and edit social media-friendly headlines and posts for engagement, and informative articles on a variety of subjects.
• Excellent command of the English language. A bachelor’s degree in English, Journalism or Communication is a plus.
• Familiarity with social media platforms, their use in a business setting and an understanding of content strategy.
• Ability to understand different brands (10+), learn best practices, etiquette, and “language” of different social media channels.
• Understands SEO or willingness to learn.
• Skilled and/or ability to learn different software platforms and CRM systems – Social Studio Radian 6, HootSuite, Volusion, Salesforce, etc.
• Proficient in Photoshop or online photo editing tools like Canva.
• Familiarity with giveaway and sweepstakes online applications like Gleam, Woobox, etc.
• Customer service oriented.
• Initiative and creative thinker.
• Good organization skills and has keen attention to detail.
• Trustworthiness and respect for confidential information.
• Willingness to work outside of business hours, and adopt a flexible work schedule.
• Comfortable in working through a task via electronic means (email, chat and task management applications).

Our must-haves:

• Must live within Metro Manila, Bulacan, Cavite and Rizal areas only.
• Must be willing to join occasional in-person meetings.
• Must have a dedicated, functional laptop that meets the following specifications:

        For Windows users:

• OS: Windows 7 – 64 bit or better
• Processor: Intel Core i3 or better
• RAM/Memory: 4GB or higher
• Hard Drive: 500GB or higher

        For Mac users:

• Processor: 2GHz Intel Core i7
• Memory: 8GB 1600 MHz DDR3
• Start-up Disk Macintosh HD
• Graphics Intel HD Graphics 4000 1536MB

• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 2MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Note: An online assessment will also be part of the recruitment process.

Status: Full Time.

Location: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. The Jr. Social Media Analyst is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for team outings. They have a great working environment at home with at least 2MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.