Software QA Engineer - Manila, PH

  • Metro Manila, Manila, NCR, Philippines
  • Full-time

Company Description

Balsam Brands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Balsam International is our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success.

Job Description

Balsam International is looking for a Software QA Engineer who will be responsible for doing functional testing and software automation. He/She must be a hardworking and trustworthy individual with a keen attention to detail, excellent time management skills, and proactive communication practices.

What you'll be doing:

  • Testing of adaptive (desktop/tablet and mobile) e-Commerce sites on Hybris using SOLR for search and attribute-based filtering, plus all 3rd party integrations (payment gateway, tax, tag management, etc.)
  • Maintaining and extending automated QA solutions to provide more coverage and help scale our organization.
  • Reviewing requirements, specifications and technical design documents to provide timely and meaningful feedback.
  • Creating detailed, comprehensive and well-structured test plans and test cases based on written specifications or mocks and prototypes.
  • Estimating, prioritizing, planning and coordinating testing activities with developers and project stakeholders.
  • Creating clearly written bugs including screenshots, videos, live site replication, cross-platform, browser, device information to enable quick duplication and resolution to issues.
  • Creating a recording or user documentation of any functionalities for business user as needed.
  • Performing thorough regression tests, white box & black box testing of the new and existing functionalities.
  • Developing and applying testing processes for new and existing products to meet client needs.
  • Liaising with internal teams (e.g. Developers and Product Managers) to identify system requirements.
  • Monitoring debugging process and analysing performance testing results.
  • Performing deployment to stage and production on Volusion projects.
  • Investigating the causes of non-conforming software and train users to implement solutions.
  • Tracking quality assurance metrics, like defect densities and open defect counts.
  • Stay up-to-date with the new testing tools and test strategies.

What you bring to the table:

  • Bachelor’s Degree in Computer Science, Computer Engineering or relevant industry is a plus.
  • Minimum of 2 years’ experience as a Software QA Engineer, or SDET role.
  • Experience writing test plans, test automation, and test cases.
  • Knowledge of software QA concepts and methodology.
  • Experience working as embedded QA exercising AGILE methodologies.
  • Experience working closely with Development and Business teams.
  • Ability to communicate and collaborate within the team.
  • Must have high proficiency of the English language. Excellent written English is required.
  • Must have strong analytical and problem-solving skills.
  • Comfortable working through a task via electronic means (email, chat and task management applications)
  • Needs to have fast, reliable internet connection with a minimum connection speed of 2MBPS (actual not subscribed)

Nice to have:

  • Knowledge of at least one (1) programming language: Java, Python, Shell Scripting, etc.

Our must-haves:

  • Must live within Metro Manila, Bulacan, Cavite and Rizal areas only.
  • Must be willing to join in-person meetings.
  • Must have a dedicated, functional laptop that meets the following specifications:

        Recommended:

  • OS: Windows 7 – 64 but or better
  • Processor: Intel Core  i3 or better
  • RAM/Memory: 4GB or higher
  • Hard Drive: 500GB or higher

        For Mac users:

  • Processor: 2GHz Intel Core i7
  • Memory: 8GB 1600 MHz DDR3
  • Start-up Disk Macintosh HD
  • Graphics Intel HD Graphics 4000 1536MB

  • Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
  • Must have a DSL, Fiber or Broadband connection (not mobile data or broadband stick) with a minimum speed of 2MBPS.
  • Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Note: An online assessment will also be part of the recruitment process.

Status: Full Time.

Location: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. The Software QA Engineer is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for team outings. They have a great working environment at home with at least 2 MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.