Email Analyst - Manila, PH

  • Manila, Philippines
  • Full-time

Company Description

Balsam Brands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Balsam International is our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success.

Job Description

Balsam International is looking for an Email Analyst who will be responsible for compiling e-Commerce metrics for a small portfolio of sites. He/She must be a hard-working and trustworthy individual with a keen attention to detail, excellent time management skills, and proactive communication practices.


What you'll be doing:

  • Expertise in pulling data from different sources into Excel, calculating e-Commerce metrics, and complying results into PowerPoint decks.
  • Execution of tasks and duties with specific areas of responsibility such as competitor monitoring, downloading detailed data reports and updating email subscriber lists into our email service provider.
  • Contribute to projects and campaigns under the guidance of more senior team members.


What you bring to the table:

  • 2+ years of analytics experience working with Excel, PowerPoint, Google Analytics and working with e-Commerce metrics.
  • Self-motivated and able to prioritize daily work in a fast-paced environment.
  • Strong attention to detail.
  • Strong computer literacy.
  • High proficiency of the English language. Excellent written English is required.
  • Strong analytical and problem-solving skills.
  • Able to learn quickly and work with minimal supervision.
  • Able to accept feedback and willing to receive training.
  • A fun, hard-working, team-oriented, can-do attitude!
  • Comfortable in working through a task via electronic means (email, chat and task management applications)
  • Needs to have fast, reliable internet connection with a minimum connection speed of 2MBPs (actual not subscribed)
  • Must live within Metro Manila.


Nice To Have:

  • Knowledge of HTML and SQL


STATUS: Full Time. 


LOCATION: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. The Email Analyst is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for team outings. They have a great working environment at home with at least 2 MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.