bTranz Technological Solutions is an ERP and Mobile Application Development company, which  offers a wide range of services across Oracle ERP, VAT and Cloud Services along with Mobile  Application Development. With its presence in multiple countries, it offers its services across the globe with most of their  customers reside in UAE and EAST African Countries. It’s a company professionally managed by team of highly experienced technocrats having over a  decade of experience. Our innovative, qualified and experienced team brings together  knowledge, experience and processes which enables us to deliver a solution which is the best value proposition for our customers.  For more information please logon to https://www.btranz.com  

Application Support / Technical Support with Banking Expereince 

Following are the responsibilities of NPE banking application / systems support:

1. Excellent verbal and written communication skills
2. Excellent Listening ability and patience
3. Very good customer service and relationship management
4. Manage non production environment (NPE)
5. Monitor NPE environment performance 
6. Monitor banking application performance
7. Operation of banking applications (5- 10 apps)
8. Create and execute applications test cases
9. Execute and report SIT/UAT results if needed
10. Arrange/execute projects SIT and UAT deployments
11. Schedule projects SIT and UAT time slots
12. Identify NPE dependencies and resolve conflicts
13. Review/update projects implementation schedule 
14. Identify and resolve banking application issues
15. Cooperate with OS, DB, hardware, and network administrators to resolve application issues. 
16. Manage testers and users’ expectations during SIT and UAT

A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.