Customer Success Manager - Senior Project Engineer Smart Buildings

  • Full-time

Company Description

Aug.e is a young, international and driven team with a rich experience of completed and value-adding complex smart energy projects and products.  

Aug.e likes to work with people who are jovial, value teamwork, and perform their work with the necessary precision & passion. Someone who ‘thinks out of the box’ with an innovative mind quickly catches our attention! And surely we love to encourage creativity! 

Aug∙e, whose name ‘Augmented Energy’ reflects a purpose dedicated to energy transition, now offers the most complete and future-proof solutions in the field of smart buildings. The applications developed by Aug∙e have been designed to be easy to use and available on both smartphones and computers. With the support of Proximus, BESIX and i.Leco, it will continue to expand this ecosystem, particularly in three main areas: sustainability, comfort and maintenance. 

Job Description

(NO FREELANCE)

  • Managing projects based on cloud-based control of electrical assets in the field (Primarily stationary batteries but also electric vehicles); 

  • Being the main contact person for clients; 

  • Interacting with multiple teams in the company to make sure projects are completed; 

  • Documenting client requirements; 

  • Keeping up to date with details of similar projects internally and externally; 

  • Solving practical issues with configuration of products etc.; 

Qualifications

  • At least 5 year of work experience  

  • Communicative 

  • Customer experience 

  • Engineering degree (preferably electrical) or equivalent through experience 

  • Affinity with the smart energy world, software & innovation; 

  • Able to quickly work independently and autonomously. 

  • A lot of (home) telework doesn’t scare you; 

  • Discipline to get things done; 

  • Flexibility / adaptability; 

  • You are an effective communicator and have an excellent command of English. speaking Dutch is a plus; 

Additional Information

You have experience with  
•    Project management; 
•    Renewable energy, stationary batteries, EVs, flexibility, DSOs; 
•    Communication protocols and equipment (OCPI, OCPP, Modbus etc)

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