About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Basic Qualifications:

• 2 -4 years of application admin support experience in a business critical production environment with one or more of the following:

     • PeopleSoft

     • Hyperion Essbase

     • UC4

     • Oracle Service Bus

     • Oracle Identity / Access Management

• 2 years of Operating System experience or formal training (Unix preferred)

• 1 year of relational database experience or formal training (Oracle preferred)

Additional Preferred Skills, not required:

1. Understanding of Disaster Recovery procedures

2. Understanding of Database Administration activities

3. Understanding of Java run-time environment / Java virtual machine

1. Good communication (written and oral) and interpersonal skills

2. Good customer service skills

3. Ability to resolve technical issues, and escalate for assistance as appropriate

4. Ability to participate in rotating 24x7 on-call support

5. Ability to work over-time as needed

Responsibilities : 

• Provide real-time technical administration support for environments and supported applications technologies (WebLogic, PeopleSoft, UC4,Hyperion, Oracle Identity Manager, Apache, Oracle DBMS, Unix)

• Maintain detailed understanding of all activities in the focus technology supported by the client in the current environment

• Research and resolve technical issues - defined and undefined, simple or moderately complex related to system, OS, architecture, network, performance, and web applications

• Maintain day-to-day client activities and correspondence for in the absence of direct leadership

• Support Production and non-Production environments, including break-fix responsibilities

• Participate in 24x7 on-call support rotation for specific environment including 1st-contact triage for technical application problems

• Perform technical migrations and code migrations between environments 

• Support HA & DR approach for all applications

• Support DBA relationship with the team

• Maintain security architecture related to all the environments, includes detailing security, network and monitoring requirements

• Compile appropriate reports (i.e. weekly status reports, monthly performance and monthly SLA report for application specific and infrastructure components)

• Maintain documentation regarding environment specific configuration

• Work with other application teams to ensure consistency across environments

• Ensure all proper change management and problem management processes are followed including identifying the overall architectural impacts when there are changes to the application environment

• Participate in infrastructure, database and application upgrades as appropriate

• Collaborating directly with client team members for day-to-day operational support, issue resolution & escalation

• Resource management for self; no performance management responsibilities

Thank you ,

Asma Khan Suri

Must be able to pass a background and drug screen