BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. 

Job Requirement:
Competencies and Skills:
The role will be primarily responsible for efficient service delivery of Payroll of our client.
•Administer Work Schedules and validate Time Data from our client’s administration systems
•Perform transactional activities and deliver operational excellence
•Deliver and maintain high customer satisfaction ratings by processing transactions accurately and meeting agreed service levels for process specific area
•Perform customer request/problem identification and follow defined incident notification and escalation procedures
•Identify risks associated with execution of the assigned tasks within the business process and escalate / mitigate / resolve as required
•Understand and comply with internal controls, regulations and security requirements linked to the business process and support on internal audit requests and quality assurance requests. Responsible for gathering evidence for SOX
•Contact with all payroll vendors/in house payroll provider for all payroll related queries
•Accountable for Payroll calendar
•Responsible for other Payroll activities including but not only limited to: transferring data to Payroll Finance, any additional payroll runs, manual deductions, making payroll adjustments, manual payment, managing cut off dates etc.
•May be responsible for tax filing
•Extensive prior Payroll experience required
•Desirable prior Ceridian experience
•Fluent in English
•Deductive reasoning, analytical, and problem-solving skills
•Excellent written and verbal communication skills, ability to present complex data/credit issues to management
•Focus on client and service mindset with a commitment to a high level of customer service
•Ability to work under pressure to short deadlines
•Ability to observe the need for changes/improvements in the processes
•Ability to communicate clearly and concisely at all levels of the business
•Must work with the highest level of trust, integrity, honesty and confidentiality
•Ability to manage workload independently

Functional / Technical: 
•Good Computer Proficiency 
•Experience with Microsoft Office suite (Word, Excel, PPT) including advanced MS Excel Skills 
•Experienced Workday administration preferred but not essential 
•Excellent conceptual Payroll process Knowledge 
•Ability to learn new applications/software systems effectively and efficiently 

Work Experience: 
•3+ years of applicable work experience in Payroll functions with in-depth Payroll processing knowledge 
•Experience with multiple stakeholders across different countries

Thanks & Regards,

BCforward Recruitment Team