IT Coordinator

  • Full-time

Company Description

We are a progressive, 17-year old professional technology Services Company which serves as an on-demand IT department for small and medium-sized businesses throughout the Chicago Area. We are headquartered in Schaumburg. Our focus is to provide on-site and remote IT support along with a full complement of technology consulting services. Our ability to execute and get the job done right the first time separates us from our competition. We take pride in doing our jobs well and helping our clients make the most of their technology.

Job Description

Manage all service requests within our ticketing system.  First call resolution of simple issues (password resets, reboot, etc). 
Client facing
Meet with client on regular basis to review and prioritize requests.
Work with Axcell team to review operations and improve efficiencies
Visits to other client offices in Chicago Area


Qualifications

Exceptional Communications skills (verbal and written)
Attention to detail
Ability to work independently
Technically proficient with Microsoft Windows and Microsoft Office
Experience in the Mortgage Industry a big plus
Good sense of humor (you will understand if you are selected for the position)
This is the perfect position for someone that has been an Office Manager or Administrative Assistant and has a good grasp of office technology

Additional Information

Full Time Position - North Side of Chicago
Paid Vacation, Health Insurance, Profit Sharing