We are a progressive, 17-year old professional technology Services Company which serves as an on-demand IT department for small and medium-sized businesses throughout the Chicago Area. We are headquartered in Schaumburg. Our focus is to provide on-site and remote IT support along with a full complement of technology consulting services. Our ability to execute and get the job done right the first time separates us from our competition. We take pride in doing our jobs well and helping our clients make the most of their technology.

This position is an IT Support/Helpdesk position.  It involves handling support requests from our clients via remote support tools as well as telephone support.  You would work with the help desk team in a collaborative environment to resolve issues as they come in.   It can sometimes be hectic but it is a good team environment where everyone works together and has a good time working hard. 

Success in this position could lead to a role as a Level II Engineer, working with clients in both the suburbs as well as the City of Chicago

1 Years experience in a technical support role in a business setting

4 year degree

Working knowledge and hands on experience with:

• Windows Desktop Operating systems (Linux, IOS a plus)
• Network Printing
• TCP/IP

Experience in the Mortgage Industry and/or Encompass/360 are a plus!

Requires Excellent English language verbal and written communication skills
Ability to troubleshoot a wide range of technical issues effectively
Professional Demeanor
Abilitly to manage multiple tasks and prioritize accordingly
Sense of Humor

Axcell offers a complete benefits package including

Company Paid Health Insurance
Vacation
Profit Sharing
Training

We are an equal opportunity employer
Background and Drug Test will be required.

If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.