N.M.C Engineer

  • Al Jadriyah Bridge, Baghdad, Iraq
  • Contract

Company Description

We harness ISP technology in a way that delivers both speed and reliability – consistently. As an Internet Services Provider licensed by ITPC MOC (Ministry of Communication) that has operated since 2009 we’ve built up a reputation that today, proudly proceeds us – boasting a growing client base of businesses whose existence relies upon the service that we provide

Job Description

Job Description Support the Network/Solution Architects by monitoring, supporting, configuring, implementing, testing, and documenting network management solutions in line with the Network . •Fault Alarm Management •Issuance of trouble tickets and SMS notifications regarding service-affecting faults to concerned personnel. •Make various reports based on network KPI. •Route Cause Analysis of different incidents. •Complete monitoring of all the routes and trunks on the same network and other operators, for an efficient management of the subscriber traffic. •Follow up different types of work orders based on network modifications.

Qualifications

Educational Qualifications:

Bachelor of Software Engineering Or Communication Engineer.

Experience:

1 year experience in telecom industry.

Additional Information

The jobs in this level are responsible for handling day to day sales Operation activities in an efficient and timely manner whilst achieving high level of customer satisfaction. The jobs are also responsible for having direct interaction with current business customers making enquiries or seeking information on products and/or services.