Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions. Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit www.rbis.averydennison.com 

He (Senior) Workforce Support Specialist will directly provide employees and leaders with day to day HR workforce support.  S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of HR operational tasks, handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in the region. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region.

Key Areas of Responsibility

• Serve as the main point of contact for employees for employee relations related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation).

• Support managers on HR related activities such as promotions, investigations, absenteeism management, corrective actions, PIPs, terminations and restructuring activities.

• Assist HR workforce support leadership regarding policy reviews, policy

Improvements, training opportunities etc.

• Work in strong collaboration with other workforce support tiers to ensure inquiries are resolved in a timely, friendly and comprehensive way.  

• Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.

• Provide support for Payroll and Time & Attendance related activities.

• Help with Tax (DJP Online), National Health Insurance (eDabu BPJS Kesehatan) and Social Security (SIPP BPJS Ketenagakerjan) related activities - New employee registration, employee data update, submission of periodic reports, etc.

• Help with distribution of Annual Tax Form to employees.

• Collaborate with other HR team members to support internal/external audit activities.

• Master our digital toolset, in particular ad.a/Servicenow. Support and resolve regional employee relations issues using servicenow. Continually look for ways to use technology to aid HR and EE experience.

• Support other HR operation related tasks as assigned by HR leader. 

• Bachelor’s degree in Human Resources, Business, or related field required.

• The role will require occasional travel to various manufacturing sites across the region.

• Excellent verbal and written communication skills.

• Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed. 

• Ability to develop and maintain positive relationships with employees, functional leaders, local labor unions, local government and other stakeholders.

• Thorough understanding of human resources and labor relations principles, practices, and procedures.

• Ability to successfully use digital case management and workflow management tools

complete core activities.

• Ability to approach issues or disagreements with the objective of reaching win/win solutions. 

• Ability to compile, research, interpret and analyze information and data.

• Ability to compose and present comprehensive reports.

• Prior experience of managing/supporting Payroll and Time & Attendance activities will be an added advantage.

Additional Requirements

Compliance with Company policies concerning maintaining a drug free workplace is required. Compliance with all Company policies is required including all safety policies and procedures.

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.